Transform Your Space with Style and Substance
At Brook Flooring, we pride ourselves on the customer service we provide. Our friendly and informative staff will advise and assist you with your selection, free estimate, and free local delivery. We have our own team of floor covering fitters who can achieve any style or trend you would like from stair runners, wood parquet, bespoke LVT or simply carpet fitting. Our dedicated after-sales team will do all the work for you so all you have to do is enjoy your new flooring.
Situated by the coastal village of Warsash between Southampton and Portsmouth, we supply and fit floor coverings for Hampshire and the south coast. We supply and fit residential, commercial, and boat flooring in any design or style. We have our own dedicated flooring fitters who have decades of experience fitting flooring in any location. We also have an extensive range of beds and furniture from Sweet Dreams Beds in Warsash.
Our Services
We offer a comprehensive range of flooring services to choose from, all at very competitive prices. Our knowledgeable staff can advise on every aspect of floor covering. We supply all of the major floor coverings products from the best flooring companies in the country. We can tailor a more bespoke product for you in wood, carpets, and rugs. If you have a specific color you would like to match, we offer a carpet color match service so you can have the exact shade and color for your house.
Samples of all products are available to take home. We offer free estimating, advice, and consultation for any product. Free damp testing is also available if required. We supply a full range of matting for entrance halls, conservatories, porches, or orangeries. Our own dedicated fitting team can fit any product in any style. We can have any carpet remnants edged cotton bound into door mats or rugs.
Why Choose Us
At Brook Flooring, we understand that choosing the right flooring for your home or business can be a daunting task. That's why we offer a comprehensive service that takes care of everything from start to finish. From our friendly and informative staff to our dedicated fitters, we ensure that you receive the highest level of service and quality products. We take pride in our work and strive to exceed your expectations.
Overall Experience
The reviews highlight a mixed bag of experiences with the company. While some customers have had positive interactions, others have reported negative encounters.
Customer Service
The customer service aspect is a standout feature for some customers. Words like "fantastic", "friendly", and "great" are used to describe the staff. However, one customer reported a rude and nasty experience with the fitter.
Pricing and Value
The pricing is a contentious issue. One customer felt the company was "overpriced", while others appreciated the "good price" and "very reasonably priced" options.
Quality of Work
The quality of work is another area of concern. One customer reported that the carpet was "fitted wrong", while others praised the "highly skilled fitter" and "amazing workmanship" of the team.
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