LET'S BUILD YOUR DREAM, TOGETHER!
Who we are
Cumbria Superglaze has been providing high-quality windows, doors, and glazing solutions to homes and businesses in Cumbria since 2007. We are passionate about combining exceptional products with outstanding customer service and competitive prices. As a trusted local supplier and installer, we are proud to enhance the homes and commercial spaces of our community.
Our Commitment
Our mission is to provide our clients with energy-efficient and beautiful windows and doors that enhance their properties and reduce their environmental impact. We prioritize:
- Quality: We only offer high-quality products from trusted manufacturers with established reputations.
- Efficiency: Our experienced team ensures efficient installation and meticulous attention to detail.
- Sustainability: We prioritize environmentally responsible practices and supply chain management.
- Customer Focus: We value clear communication, open communication, and personalized solutions for every customer.
Our Services
We offer a comprehensive range of services, including:
Windows
- Double glazing
- Triple glazing
- Tilt and turn windows
- Casement windows
- Energy-efficient windows
- Bespoke window designs
Doors
- UPVC doors
- Composite doors
- French doors
- Sliding doors
- Entrance doors
Extra Services
- Conservatory installations and repairs
- Fascia and soffit installation and repair
- Warm roof systems
Our Values
- Integrity: We uphold the highest ethical standards and transparency in all our business practices.
- Professionalism: We conduct ourselves with courtesy, respect, and meticulous attention to detail.
- Innovation: We stay updated with the latest technologies and trends in the industry.
- Community: We are committed to supporting and engaging with the local community.
Join us on our journey to enhance homes and businesses in Cumbria with exceptional window and door solutions!
Inconsistent Quality and Service
The reviews for Cumbria Superglaze are mixed, with some customers being extremely satisfied, while others had a poor experience. The negative reviews highlight a lack of communication and follow-up with customers, with one reviewer stating that they were given multiple delivery dates that were not met and received no explanation for the delays. In another instance, a customer was left with a garage door that needed repair after the initial installation, but the company failed to respond to their calls and repair the issue.
Exceptional Customer Service and Quality
On the other hand, the majority of reviews rave about the company's exceptional customer service and quality of work. Many customers praise the friendly and helpful staff, who were able to provide quotes and updates promptly. The fitters are also commended for their professionalism, cleanliness, and attention to detail. Several reviewers mention that the company's prices are competitive and offer excellent value for money.
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