Experience the difference that quality and expertise make
At Jim's Carpets, we pride ourselves on being Yorkshire's premier supplier of carpets and floor coverings. Our family-operated business has been serving the local community since 1962, and we've built a reputation for exceptional quality, service, and choice.
Our Story
Founded by James Walker in 1962, Jim's Carpets has grown into a beloved institution in the Leeds area. With over 125 years of collective experience in the carpet industry, our knowledgeable staff are dedicated to guiding you through the process of selecting the perfect flooring solution for your home. From selection to installation, our dedicated experts are here to assist every step of the way.
Our Commitment
At Jim's Carpets, we're committed to providing exceptional quality, service, and choice. We offer a bespoke service tailored to each client's needs, including a free no-obligation measuring service and honest advice. We also provide a wide selection of products to suit all tastes and budgets, ensuring that our customers receive genuine value for money.
Our Products
Our extensive range of flooring solutions includes wood flooring, laminate flooring, luxury vinyl flooring, carpets, rugs, and more. We source our products from around the world, including Amtico Design Flooring from England and Louis De Poortere from Belgium. With a vast array of options to choose from, you're sure to find the perfect flooring solution to elevate your living space.
Our Values
At Jim's Carpets, we're committed to upholding our core values of providing a bespoke service, honest advice, and genuine value for money. We're also dedicated to providing full after-sales support and ensuring that our customers receive exceptional quality and service.
Why Choose Us
Choosing Jim's Carpets means that you'll have access to a vast selection of flooring solutions, expert advice, and exceptional quality. Our commitment to excellence is reflected in every thread and fiber we showcase, and we're dedicated to helping you create a beautifully floored home.
Excellent Experiences
- Several customers have reported excellent experiences with Jim's Carpets, praising the helpfulness of the staff, the quality of the carpets and flooring, and the professionalism of the fitters.
Poor Experiences
- Some customers have reported poor experiences with Jim's Carpets, citing issues with the measurement and fitting of carpets, damage to walls and skirting, and poor customer service.
Quality of Products and Fitting
- Some customers have reported issues with the quality of the carpets and flooring, citing faults and defects in the products.
- Several customers have reported that the fitters have caused damage to their property, including walls and skirting.
Customer Service
- Some customers have reported poor customer service, citing unhelpful staff, delayed responses to issues, and a lack of resolution to problems.
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