Welcome to The Carpet & Flooring Company, a family-owned business established in 2012, serving the Oxfordshire area with a vast range of flooring solutions. Our carpet showroom in Banbury displays an extensive range of carpets, Amtico tiles, engineered wood flooring, stair runners, and all accessories. We cater to the discerning Oxfordshire customer, providing a one-stop-shop for all their flooring needs.
Our Services
At The Carpet & Flooring Company, we take pride in offering a comprehensive range of services to ensure that our customers receive the best possible flooring solution for their property. Our services include:
- Supply and installation of carpets, Amtico tiles, engineered wood flooring, and stair runners
- Free quotation and measuring service
- Fitting service provided by a hand-picked approved team of installers
- Honest, practical, and professional advice from our knowledgeable team
Why Choose Us
There are many great reasons to choose The Carpet & Flooring Company. We aim to achieve 100% customer satisfaction by meeting and exceeding the expectations of all property owners in the Oxfordshire area. Our family-run business believes in traditional customer service, providing a personalized experience for each and every customer. Our extensive range of carpets and flooring products can be supplied to cater for both domestic and commercial sectors.
Our Commitment
At The Carpet & Flooring Company, we are committed to providing high-quality flooring products and exceptional customer service. We believe in building long-term relationships with our customers, and we strive to exceed their expectations with every interaction. Whether you're a homeowner, landlord, or business owner, we have the expertise and resources to provide the perfect flooring solution for your property.
Overall Satisfaction
The majority of customers are extremely satisfied with the services provided by The Carpet and Flooring Company (TCAFC). They praise the company's excellent customer service, quality of work, and reasonable prices.
Positive Aspects
- Customer Service: Customers appreciate the helpful and attentive service provided by the staff, particularly Andrew, Toby, and Claudio.
- Quality of Work: The quality of the flooring products and the expertise of the fitters, especially Claudio, are highly praised.
- Flexibility and Communication: The company's flexibility and good communication are highlighted as key strengths.
- Personal Touch: Customers appreciate the personal touch and attention to detail provided by the company.
Negative Experience
- One Negative Review: One customer had a poor experience, citing rudeness from a staff member and a lack of knowledge about certain products.
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