Your Security is Our Priority
At Ian Firth Hardware, we pride ourselves on being the No.1 choice for creative design, tested and certified products, first-class customer service, and excellent technical support. For over 30 years, we have been supplying high-quality doors, hardware, and associated products to the housebuilding industry.
Our Services
We offer a comprehensive range of products and services to cater to the diverse needs of our clients. Our extensive product portfolio includes internal and external doors, hardware, associated building products, and environmental products. We understand the importance of quality and reliability, which is why we only supply products that meet the highest standards of performance, durability, and sustainability.
Our internal doors range includes moulded, premium moulded, glazed moulded, flush, white primed designer, flush veneer, and engineered oak veneered doors, ensuring that we have a style to suit every project design requirement. Our external doors are designed to provide security, durability, and style, with options for glass, colour, and frame customization. Our hardware range includes internal lever furniture, locks, latches, hinges, and accessories, while our associated building products include loft doors, loft ladders, access panels, sealants, adhesives, fillers, ventilation products, and builder's metalwork.
In addition to our product offerings, we are committed to providing exceptional customer service, technical support, and after-sales care. Our experienced team is always available to provide guidance and support to ensure that our clients can make informed decisions about their projects.
Our Commitment to Quality and Sustainability
At Ian Firth Hardware, we are dedicated to providing products and services that meet the highest standards of quality and sustainability. We believe in the importance of environmental responsibility and strive to minimize our impact on the environment through sustainable practices and responsible sourcing.
Our Values
At Ian Firth Hardware, we value our relationships with our clients, suppliers, and partners. We believe in building trust, respect, and loyalty through open communication, reliability, and a commitment to excellence.
Customer Experiences with Ian Firth Hardware
Positive Experiences
A significant number of customers have had an excellent experience with Ian Firth Hardware. They have praised the company for its professionalism, reliability, and helpful staff. Some customers have also appreciated the company's products, considering them to be of high quality.
The company's staff, including supervisors like Chris, have been commended for being welcoming and friendly. One reviewer, who worked for the company, mentioned that they received free hot sandwiches as a reward, which they thought was a nice touch.
Negative Experiences
On the other hand, some customers have had a disappointing experience with Ian Firth Hardware. One customer was unhappy with the customer service, citing a lack of urgency in addressing their situation. Another customer was frustrated with the delay in receiving a key replacement, which took two weeks, and considered the price charged to be expensive.
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