Your choice for luxury and quality for over 40 years!
At Murdock Hardwood Industries Ltd, we pride ourselves on being a family-run, privately-owned timber business located in Newry, Co. Down, Northern Ireland. Established over 30 years ago as a traditional joinery works, we have grown to become one of the leading suppliers of exotic tropical and temperate hardwoods (and softwoods) in Ireland. Our ideal location on the main Dublin/Belfast corridor ensures a fast delivery service throughout Ireland.
Our Expertise
Our knowledgeable team has built a reputation for providing expert advice on all aspects of doors, floors, mouldings, stair components, cladding, handles, and bespoke products. We take pride in our unbeatable selection of high-quality products, coupled with an expert customer service that is second to none. Whether you're a homeowner, builder, or contractor, we have the expertise to guide you through our extensive range of products to find the perfect solution for your project.
Our Products
We offer a comprehensive selection of doors, floors, mouldings, stair components, cladding, handles, and bespoke products to suit every taste and budget. From contemporary to traditional, our products are designed to meet the highest standards of quality, ensuring that your project is completed to perfection. Our doors range includes fire-rated, flushed, and moulded doors in a variety of finishes, while our flooring collection features engineered, solid, and bespoke options in a range of species, including Iroko, Walnut, and White Oak.
Our Commitment
At Murdock Hardwood Industries Ltd, we are committed to providing an exceptional customer experience. Our expert team is always on hand to offer guidance and advice, ensuring that you find the perfect products for your project. We pride ourselves on our fast delivery service, ensuring that your products arrive on time, every time. With over 40 years of experience, we have built a reputation for excellence, and we look forward to helping you bring your project to life.
What Our Clients Say
Don't just take our word for it! Our clients rave about our products and services, praising our expert knowledge, unbeatable selection, and exceptional customer service. Whether you're looking for a single door or a comprehensive fit-out, we have the expertise and products to bring your vision to life.
Overall Experience
The reviews highlight the contrast in customer experiences at this company. While some customers had an excellent all-round service, others faced disappointment with the customer service.
Positive Experience
Excellent customer service was reported by some customers, who praised the staff for being helpful, understanding, and pleasant. They were attended to promptly, and their needs were met efficiently. The staff were described as friendly and easy to get along with.
Negative Experience
On the other hand, one customer had a terrible experience with the customer service. They were ignored for 5 minutes at the counter, and even when acknowledged, the staff attended to another customer instead. The customer felt disrespected and ignored, and the lack of attention to customer service was evident.
Positive Aspect
The prices of the products were considered reasonable, even with the rising cost of wood. The selection of products, particularly in the showroom, was impressive and appreciated by the customers.
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