Your partner for innovative heating and energy solutions
At Viessmann, we pride ourselves on being the world's leading manufacturer of high-efficiency heating and renewable energy systems. Our mission is to provide innovative solutions that meet the energy challenges of tomorrow, while ensuring the highest levels of quality, reliability, and customer satisfaction.
Our Products
Our extensive range of products includes gas and oil boilers, heat pumps, and solar thermal systems, designed to cater to the diverse needs of our customers. From residential to commercial and industrial applications, our products are designed to offer maximum efficiency, comfort, and environmental sustainability.
Sustainable Heating
At Viessmann, we believe that sustainability is not just a buzzword, but a fundamental principle that guides our product development. Our innovative solutions are designed to reduce carbon emissions, energy consumption, and environmental impact. Whether it's our photovoltaic solar systems, thermal solar systems, or fuel cells, our products are designed to minimize our carbon footprint and champion a sustainable future.
Heating Advice
Heating your home or business can sometimes seem like a daunting task. That's why we've put together a wealth of information and tips to help you make an informed decision. From selecting the right boiler to maintaining your heating system, our heating advice section is designed to empower you to make the most of your heating solution.
Training Academy
At Viessmann, we recognize the importance of ongoing training and education. Our Training Academy is dedicated to providing comprehensive training programs for our customers, installers, and partners. Our expert instructors will help you unlock the full potential of our products, ensuring you're equipped to provide the best possible service to your customers.
Dealer Locator
Finding a trusted and qualified installer has never been easier. Our Dealer Locator is designed to help you find a local contractor who is familiar with our products and can provide personalized service. Simply enter your location or zip code, and we'll connect you with a trusted installer in your area.
Trustpilot Partner Portal
As a valued partner, we're committed to providing you with exclusive access to our Partner Portal. Within this platform, you'll find a wealth of information and services tailored to your business needs. From product information and technical specifications to business resources and marketing materials, we've got you covered.
References
As part of our commitment to quality and innovation, we're proud to showcase our extensive range of reference projects and installations. From residential to commercial and industrial applications, our references demonstrate the versatility and effectiveness of our products in real-world scenarios.
Business Support
At Viessmann, we understand the importance of building lasting relationships with our trade partners. That's why we've developed a range of business support programs designed to enhance your business and grow your customer base. From pre-sales support to ongoing maintenance and repair services, we're committed to empowering your success.
Company
As the world's leading manufacturer of high-efficiency heating and renewable energy systems, Viessmann is dedicated to providing innovative solutions that meet the energy challenges of tomorrow. Our commitment to sustainability, quality, and customer satisfaction sets us apart in an increasingly competitive market. Whether you're a homeowner, builder, or installer, we're confident that our products and services will exceed your expectations.
Poor Customer Service and Warranty Experience
Two out of the three reviews had a negative experience with Viessmann's customer service and warranty. Kacper P. and Judge Dredd both rated the company 1 star and expressed frustration with the company's response to their issues. Kacper P. mentioned that the boiler had been broken for a long time and that the warranty did not exist, while Judge Dredd reported that the boiler had broken down three times in two years and that Viessmann's customer service was unhelpful and unfriendly.
Positive Review
James Ballantyne had a positive experience with his Viessmann 050-W 30Kw combi boiler, rating it 5 stars. He praised the company's ten-year warranty, stainless steel heat exchangers, and smart technology.
Technical Issues and Solutions
The reviews mentioned several technical issues and solutions related to the Viessmann boilers. James Ballantyne wrote about the importance of using the right thermostat to achieve efficiency, modulating heat output, and prolonging the boiler's life. He also mentioned that some Viessmann boilers did not come with smart thermostats, but rather a temperature sensor that could be controlled through the ViCare app. James also discussed the importance of setting up OpenTherm correctly to achieve optimal efficiency and control.
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