Transform your space, transform your life!
Our Vision
Direct Carpet Centre is a passionate team of professionals driven by the goal of transforming homes through beautiful and affordable flooring solutions. We believe in creating a seamless and enjoyable experience for our customers, offering expert guidance and personalized recommendations to find the perfect carpets, vinyls, or rugs for every room and budget.
Our Expertise
With extensive experience in the flooring industry, our team boasts a deep understanding of carpets, vinyls, and rugs. We stay updated on the latest trends and technologies to provide informed recommendations and ensure quality installations.
Our Services
Direct Carpet Centre offers a comprehensive range of services to meet all your flooring needs, including:
- Carpet Selection & Installation: We offer a vast selection of high-quality carpets in various styles, textures, and colours to suit your taste and requirements. Our experienced installers ensure meticulous and professional installation.
- Vinyl Flooring Installation: We install durable and stylish vinyl flooring options, perfect for high traffic areas and adding a touch of elegance to your space.
- Rug Selection & Sourcing: We provide a curated collection of unique and beautiful rugs from renowned brands to add warmth, texture, and character to your home.
- Professional Measuring & Estimation: Our experts will accurately measure your space and provide a transparent cost estimate before proceeding.
- Expert Consultation: We offer personalized consultations to understand your needs, preferences, and budget to create a tailored solution.
Our Commitment
At Direct Carpet Centre, we value:
- Customer Satisfaction: Your satisfaction is our top priority. We are committed to providing exceptional customer service and ensuring your complete satisfaction with our products and services.
- Quality Products: We partner with reputable manufacturers to offer high-quality carpets, vinyls, and rugs that exceed industry standards.
- Competitive Prices: We strive to offer competitive prices without compromising on quality or service.
- Transparency & Communication: We believe in open communication and clear pricing to ensure a seamless and comfortable experience for our customers.
Let Direct Carpet Centre be your trusted partner in creating the beautiful and comfortable home you've always dreamed of!
Customer Service
The majority of reviewers were extremely pleased with the customer service they received, praising the staff for being attentive, helpful, and knowledgeable. They appreciated the personalized service, with some reviewers mentioning that the staff went above and beyond to assist them.
Product Range and Prices
Several reviewers commended the shop for having a fantastic range of products, including carpets and rugs, and offering competitive prices.
Fitting and Installation
Some reviewers mentioned that the fitting and installation process was conducted efficiently and to a high standard, with one reviewer specifically praising the fitter for being friendly and exceptional at their job.
Negatives
However, two reviewers had disappointing experiences. One reviewer felt misled by the shop's salesperson, who they claim lied about holding a carpet remnant for them. Another reviewer felt that the shop was not accommodating to their needs and didn't seem interested in helping them.
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