At London Boiler Company, we are a family-owned and run business with a passion for supplying the UK's finest central heating boilers and products, guaranteeing the best value for our customers. Our story began in 2009, during the world's biggest financial crisis, when our Managing Director, Ian Puddick, started the company with a clear vision to provide high-quality central heating solutions. Since then, we have grown to become one of the largest central heating boiler installation companies in London.
Our Vision
Our team is united by a shared passion to deliver exceptional customer service and provide the best value for money. We pride ourselves on being a trustworthy supplier, committed to installing high-efficiency boilers and products that meet the needs of our customers. Our goal is to simplify the process of replacing boilers, making it hassle-free and stress-free for our customers.
Our Services
We offer a wide range of services, including:
- Boiler installation and maintenance
- Central heating systems
- Boiler repairs and servicing
- Boiler finance options
- Boiler warranties and guarantees
- Energy-efficient solutions
Expertise
Our team of Gas Safe engineers are fully qualified and trained to provide expert advice and installations of various boilers, including Worcester Bosch, Worcester Bosch Diamond Installer, and more. We are approved by Which? Magazine and have received accolades from the industry watchdog Gas Safe.
Customer Testimonials
We take pride in building strong relationships with our customers, and we are delighted to share some of their experiences:
- "I thought getting hold of any professional tradesmen between Christmas and New Year would be impossible, so when our boiler gave up on the day after boxing day I was ready to go back to bed until well into January 2015. On my way to bed, I called The London Boiler Company thinking to leave a message, only to be told a chap would be round in a couple of hours to have a look. Barely forty-eight hours later, they were back with a brand new boiler, and by five o'clock that day, everything was sorted. I honestly didn't think a boiler company could be this efficient, friendly, and quick." - Rowland Rivron (TV Presenter)
- "Fab job, Wolf of Fleet Street Good service, BBC Dragon Good Job. You 5 minutes late."
Our Expertise
As a testament to our expertise, we have been featured on various TV and radio programs, including BBC, ITV, Channel 4, and more. Our Managing Director, Ian Puddick, is a former management consultant who has advised HM Queen Buckingham Palace, the Cabinet Office, and the CEOs of many of the world's finest companies, including Rolls-Royce and Vodafone.
Why Choose Us?
At London Boiler Company, we stand out from the competition by offering:
- Unbeatable prices and guarantees
- Expert advice and installations
- Customer-focused service and support
- Industry-approved products and warranties
- Comprehensive maintenance and repair services
Get in Touch
We invite you to experience the London Boiler Company difference. Contact us today to learn more about our services, pricing, and guarantees.
Summary of Reviews
The reviews for the London Boiler Company are mixed, with some customers experiencing excellent service and others having issues. The company's technicians are generally praised for their professionalism and workmanship, but there are some concerns about communication and customer service.
Rating Distribution
The ratings for the company are also mixed, with 5-star reviews from Sunita D, Asia Dabrowska, Jay S, Keith M, Martin Nicholls, and Cliff Boles, 4-star reviews from John Sturman and Joshua M, 1-star reviews from Stuart Trevor, Delphine Guillotin, Laura Brown, and Dee Singh Datta, and a 2-star review from Dee Singh Datta.
Experience with Installation and Repair
The reviews highlight the company's ability to install and repair boilers efficiently and effectively. John Sturman had a good experience with the company's repair service, and Jay S has used the company multiple times for various plumbing needs. However, Stuart Trevor and Laura Brown had negative experiences with the company, with Stuart Trevor's technician leaving after 10 minutes and failing to fix the issue, and Laura Brown experiencing problems with the installation and refusal of the company to respond to her concerns.
Customer Service
Some customers have praised the company's customer service, with Sunita D, Asia Dabrowska, and Keith M noting that their interactions with the company were professional and helpful. However, Delphine Guillotin had a negative experience with the company's customer service, stating that the booking and payment process was unprofessional and that she was not happy with the use of her bank details.
Value for Money
The reviews also highlight the company's competitive pricing, with Cliff Boles noting that the quote he received was very competitive compared to other boiler companies. However, Dee Singh Datta was not impressed with the company's pricing and customer service, stating that they were unprofessional and provided a poor service.
Conclusion
The reviews for the London Boiler Company are mixed, with some customers experiencing excellent service and others having issues. While the company's technicians are generally praised for their professionalism and workmanship, there are concerns about communication and customer service. The company's pricing is competitive, but customer service varies depending on the individual's experience.
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