Welcome to Severn Valley Window & Door, your trusted partner for high-quality window and door solutions. For over 35 years, we have been delivering exceptional services to the education sector, providing bespoke aluminium windows and doors, as well as installation and maintenance services. Our commitment to quality, safety, and customer satisfaction has earned us a reputation as a leading provider in the industry.
Our Expertise
We pride ourselves on our comprehensive range of services, including design, manufacturing, installation, and maintenance. Our team of experts uses the latest technology to ensure precision engineering and quality control, ensuring that every project meets the highest standards. Whether you need bespoke aluminium windows, UPVC or steel doors, or any other commercial window and door solutions, we have the expertise to deliver.
Our Values
At Severn Valley Window & Door, we value customer care and satisfaction above all else. We strive to provide a fully managed service, ensuring that every project is completed on time, on budget, and to rigorous ISO9001 quality standards. We are dedicated to delivering exceptional value for money to all our public and commercial sector clients throughout central England and Wales.
Client Testimonials
We have received numerous testimonials from satisfied clients, praising our professionalism, quality of service, and commitment to customer satisfaction. From schools and care homes to hospitals and local authorities, our clients appreciate the high level of service we provide.
Our Affiliations
We are affiliated with various trade bodies and accreditations, ensuring that our services meet the highest standards. Our affiliations include Comar Architectural Aluminium Systems, ISO9001, and more.
Unprofessional Staff Behaviour
A reviewer, Jade Francis, had a distressing experience with a staff member at the office. The incident occurred when Jade parked in an unmarked spot outside the office building due to a lack of available parking spaces. Despite being asked to move the car and apologizing, the staff member stormed out of the office and rudely shouted at Jade, refusing to accept the apology.
Lack of Understanding and Poor Customer Service
The staff member's aggressive behavior and refusal to accept Jade's apology demonstrate a lack of understanding and poor customer service skills. Jade was unaware of the parking regulations and had apologized for the inconvenience, but the staff member's response was unjustifiably aggressive.
Disappointing Experience
Jade's experience was marred by the staff member's unacceptable behavior, leaving a sour taste and a 1-star rating.
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