Experience the Heating Homes difference - quality without compromise
At Heating Homes, we pride ourselves on being a team of expert plumbing and heating professionals who have been serving domestic and commercial clients in London, Surrey, and Sussex for over 20 years. Our commitment to quality, safety, and customer satisfaction has earned us a reputation as one of the most trusted names in the industry.
Our Mission
Our mission is to provide top-notch plumbing and heating solutions that meet the unique needs of each client, while maintaining the highest standards of workmanship, safety, and customer service. We believe in building long-term relationships with our customers, and we strive to exceed their expectations with every project we undertake.
Our Services
We offer a comprehensive range of plumbing and heating services, including boiler installation, boiler servicing and repairs, central heating, air conditioning, underfloor heating, and smart thermostats. Our team of qualified engineers is experienced with all makes of boilers and can undertake full design and planning of larger projects. We are accredited Gas Safe Engineers, Worcester Bosch accredited, and on the Safecontractor Approved list, giving you complete peace of mind.
Our Expertise
Our engineers have the expertise to advise on and fit underfloor heating and smart thermostats, ensuring that your home or commercial property is comfortable, energy-efficient, and environmentally friendly. We also provide expert advice on the latest technologies and innovations in the plumbing and heating industry, helping you make informed decisions about your property.
What Our Customers Say
Our customers are at the heart of everything we do, and we're proud to have received consistently excellent feedback from them. Our customers appreciate our professionalism, attention to detail, and commitment to delivering exceptional service. Don't just take our word for it - read what our customers say about us and discover why we're the go-to choice for plumbing and heating solutions in London, Surrey, and Sussex.
Positive Experiences
Many reviewers have expressed their satisfaction with the service provided by Heating Homes Ltd. The company's professionalism, responsiveness, and friendliness have been highlighted as key strengths. The installation of air conditioning systems and boilers has been reported to be efficient and clean, with the team explaining each step of the process. The company's after-sales service has also been praised, with prompt responses to queries and requests for documentation, such as Gas Safe Certificates.
Issues with Communication
However, one reviewer mentioned that they had difficulties in arranging an annual service, with no response to their initial calls despite assurances. This issue was eventually resolved after contact was made with Rob, who took on board the reviewer's suggestions to avoid similar problems in the future.
Praise for Specific Staff Members
Several reviewers have praised specific staff members, including Dave, who provided excellent customer service and responded promptly to requests. Rob was also mentioned for his willingness to listen to concerns and take action to prevent similar issues.
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