Trust us to move your world.
At Brown & Illingworth, we pride ourselves on being experts in the removal, storage, and transportation business, with over 40 years of experience in transporting our clients' prized possessions from one property to their new dream home. We understand that moving house can be one of the most stressful situations for people, and that's why we strive to provide the most reliable and trusted removal services in Newcastle upon Tyne.
Our Philosophy
We believe that trust is essential when it comes to moving your belongings, and that's why we are members of the British Association of Removers, an organisation that promotes extremely high standards across the removal industry. We take pride in our ability to discuss each client's requirements and accommodate all special requests, whether it's a local removal or an international move. Our experienced staff will ensure that every item is packed properly and safely transported to its destination.
Our Services
We offer a comprehensive range of services, including home removals, commercial removals, industrial removals, office removals, international removals, crate hire, storage, and transportation services. We understand that every client's needs are unique, and that's why we tailor our services to meet your specific requirements. Whether you're moving a short distance or across the globe, we have the expertise and resources to ensure a smooth and stress-free move.
Our Commitment to Quality
At Brown & Illingworth, we are committed to providing high-quality services that exceed our clients' expectations. We have been awarded the Enviro-Award Performance Standard by the Environment Agency, and we continue to strive for excellence in everything we do. Our goal is to provide a professional, yet friendly service that guarantees complete customer satisfaction.
Our Experience
With over 40 years of experience in the removal industry, we have earned a reputation for being one of the most trusted and reliable removal companies in Newcastle upon Tyne. Our experienced staff, modern fleet of vehicles, and state-of-the-art storage facilities ensure that your belongings are treated with care and respect. Whether you're moving home or office, we have the expertise and resources to make your move as smooth and stress-free as possible.
Removal Company Review Summary
Overall Experience
The majority of customers have had a positive experience with the removal company, praising their professionalism, helpfulness, and efficiency. Many reviewers appreciated the competitive pricing, friendly and efficient removal teams, and the care taken with their belongings.
Positive Aspects
- Professional and Helpful Team: Multiple reviewers praised the team's professionalism, friendliness, and efficiency, making their moving experience less stressful.
- Competitive Pricing: Several reviewers mentioned that the quote they received was competitive and reasonable.
- Careful Handling of Belongings: Many reviewers appreciated how their belongings were handled with care, and that the removal team took the time to ensure everything was packed and moved safely.
Negative Aspects
- Poor Customer Service: A few reviewers had negative experiences with the company's customer service, citing a lack of care and concern for their issues.
- Damage to Belongings: One reviewer reported that delicate items were damaged during the move, and that the company's response to their concerns was inadequate.
- Unprofessional Behavior: A couple of reviewers mentioned that the removal team was unprofessional, complaining about the company owner and not providing adequate service.
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