Empowering Your Electrical Needs
At Doree Bonner International, we pride ourselves on being one of the largest privately owned removal and storage companies in the UK. With a rich history of over a century, we have built a reputation for providing exceptional service to our customers. Our company is composed of several of the most respected and longest-established moving companies, allowing us to offer a professional and personal service that is backed by the financial security, economies of scale, and quality standards of a larger group.
Our Services
At Doree Bonner International, we offer a wide range of services to cater to your moving needs. Whether you're moving within the UK or internationally, we have the expertise and resources to ensure a smooth relocation process. Our services include:
Household Removals: Our experienced teams are dedicated to providing a tailored removal service that meets your specific needs and budget.
International Removals: Our International Removals Team has the skills and expertise to advise and help you choose the correct international removals method to suit your particular requirements.
Storage: We offer secure, modern facilities that provide convenient, clean, and cost-effective storage solutions.
Office Removals: Our professional and experienced office relocation teams will carefully plan and efficiently execute your office relocation to ensure minimum disruption to your business.
Disaster Recovery Services: We understand that unexpected situations can arise, and our disaster recovery services are designed to provide a swift and efficient solution to minimize downtime and get your business back up and running as quickly as possible.
Our Commitment
Our mission is to provide a service that customers will recommend to others with total confidence. We aim to achieve this by always being smart, polite, on time, taking care, and being honest to our customers.
What Our Customers Say
We take pride in the testimonials from our satisfied customers who have experienced our exceptional service firsthand. From the first contact to the final delivery of their belongings, our customers rave about our professionalism, efficiency, and attention to detail.
Arrange a Virtual Consultation
Get started with your move today by arranging a virtual consultation or home visit with our expert team. Our experienced removal professionals are dedicated to providing you with a personalized moving plan tailored to your specific needs and budget.
Service and Professionalism
The reviews highlight significant differences in the level of service and professionalism provided by Doree Bonner Removals. Some reviewers had an outstanding experience with the company, praising their professionalism, efficiency, and helpfulness. For example, Brian Kemp gave the company 5 stars, stating that the service was "fantastic from start to finish" and that the packing cases arrived in plenty of time. Thomas Swann, on the other hand, had a disastrous experience, describing the company as "completely dishonest" and "the worst removals company" he had ever used.
Communication and Customer Service
Communication issues seem to have been a problem for some reviewers. Anna, who gave the company 3 stars, reported a "haphazard" service, with emails not being responded to in a timely manner and extra charges being added without explanation. Janet Brotherhood had to escalate issues to get her needs met, and she was ultimately dissatisfied with the service.
Packaging and Handling
The reviews highlight concerns about the way items were packed and handled. Janet Brotherhood reported that her belongings were not properly wrapped and were damaged as a result. Chris Vincent, on the other hand, praised the packing team, saying they were "very efficient" and "very accommodating."
Storage and Delivery
Storage and delivery issues were also reported. Brian Kemp mentioned that the packing cases were removed exactly when they said they would be. Janet Brotherhood, however, had problems with items being broken and stored for an extended period, resulting in further damage.
Overall Experience
The overall experience of Doree Bonner Removals varies widely, with some reviewers having excellent experiences and others reporting significant problems. The company seems to have a mixed record when it comes to professionalism, communication, and handling of belongings.
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