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Providing Great Customer Service, 24/7, 365 days a year

MG Heating is a well-established independent Gas Safe registered local heating company based on the Isle of Wight. Our comprehensive range of services includes boiler breakdown incorporating a 24 hour manned emergency helpline; planned maintenance and servicing including our own service plan contracts alongside new boiler and central heating installations. We are also able to liaise direct with tenants to provide annual safety certification for landlords and our annual service reminder system prevents missing an appointment. We are also able to complete plumbing repairs and breakdowns and undertake bathroom design and installation including organising tiling, plastering and electrics.

Our Services

We provide a wide range of services to both residents of the Isle of Wight, Local Businesses, Organisations and Local Authorities. Our services include boiler breakdown, planned maintenance and servicing, new boiler and central heating installations, plumbing repairs and breakdowns, and bathroom design and installation. We also offer Landlords Gas Safety Certificates and Legionella & Legionnaires Testing. Our engineers are fully qualified and trained, and we offer competitive prices and energy efficiency approved installations.

Our Commitment to Excellence

We have an excellent reputation for a prompt and reliable service at a reasonable cost, and often at very short notice, resulting in constant repeat business from our ever- growing client base, whilst maintaining strong working relationships with our clients at all times. For a free quotation, advice or to book a service/breakdown please call our office on 01983 537331.

Our Values

At MG Heating, we value our customers and strive to provide great customer service. We have manned telephones 24/7 365 days a year (inc Bank Holidays and Christmas) to ensure that our customers can always reach us when they need to.

Reviews
Positive: Excellent service, communication, and professionalism throughout the company.
Negative: Incompetence, unprofessionalism, and lack of responsiveness in one particular case.

Excellent Service and Communication

The majority of reviewers praised MG Heating for their excellent service, communication, and professionalism. The staff were described as knowledgeable, helpful, and pleasant, making customers feel valued and respected.

Prompt and Efficient Work

Reviewers were impressed with the promptness and efficiency of the engineers, who quickly installed new boilers, fitted kitchen appliances, and provided reliable services. The engineers were punctual, pleasant, and work-focused, ensuring that jobs were completed to a high standard.

Highly Recommended

Many reviewers highly recommended MG Heating, citing their excellent service, knowledgeable staff, and prompt response times. Customers were extremely satisfied with the overall experience, feeling confident in recommending the company to others.

Negative Experience

One reviewer, Phil, had a negative experience with MG Heating, citing incompetence, unprofessionalism, and a lack of responsiveness. He claimed that the company left a 79-year-old lady without water for weeks and blamed others for their mistakes.

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