Design, quality, and service are the keys to our success
At Welsh Window Systems, we pride ourselves on being a family-run business that has been trading since 1987. We take great care in providing high-quality work on replacement double glazed PVCu windows, doors, conservatories, replacement Fascia, Soffits, and glass-related products. Our team is dedicated to delivering exceptional services to both residential and commercial clients, with a focus on excellence, quality, and customer satisfaction.
Our Services
We are experts in repairing all PVCu, Aluminium, and Timber windows, doors, and conservatories. Our range of services includes designing and installing bespoke, handcrafted secondary glazing, box sash windows, and integral blinds. Our team also specializes in supplying and fitting a variety of glass products, including obscure glass, glass for kitchens and bathrooms, mirrors, self-cleaning glass, and insulating glass.
Commercial Window Repairs
We have extensive experience in commercial window repairs, having worked on various projects, including council buildings, educational institutions, and even Cardiff Wales International Airport, where our door installations facilitate the movement of over two million people each year. Our team holds all the relevant health and safety accreditations required for most commercial and domestic window and door projects.
Why Choose Us
Our commitment to excellence is reflected in our high-quality installations, respect for customers' property, and exceptional after-sales service. We are proud to offer a 10-year warranty on all our PVCu doors and windows, backed by a Lloyds-backed guarantee, free of charge. We are also a Garrison main dealer and supply and fit the MUL-T-LOCK as standard on all our new installations.
What Our Customers Say
Don't just take our word for it! Our customers rave about our fantastic service, friendly staff, and high-quality products. Read our testimonials to see what our customers have to say about their experience with Welsh Window Systems.
Excellent Customer Service and Quality Products
Many reviewers praised the exceptional service and high-quality products provided by Welsh Window Systems. The company's attention to detail, care, and professionalism during the installation process were particularly noteworthy. Customers appreciated the wide range of choices for glass patterns, shapes, and styles of doors, as well as the efficient and clean installation process.
Positive Aspects of the Company
- Excellent customer service from the quoting process to the fitting
- High-quality products, including bespoke doors and windows
- Attention to detail and care during installation
- Wide range of choices for glass patterns, shapes, and styles of doors
- Efficient and clean installation process
Negative Experiences
However, some reviewers expressed disappointment and frustration with their experiences. Some issues included inadequate quality, misrepresentation of products, and poor communication.
Negative Aspects of the Company
- Inadequate quality of products
- Misrepresentation of products (e.g., double glazing instead of triple glazing)
- Poor communication (e.g., not showing up without notice)
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