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Established for over 30 years, our company is a leading electrical contractor in the North East of the UK, proudly providing quality and affordable electrical services to domestic and commercial clients. As a locally based company, we are committed to providing our customers with a reliable and personalised service, ensuring that all electrical work is undertaken to the highest standards. Our team of experienced electricians is dedicated to delivering exceptional results, no matter the size or complexity of the project.
Our Services
We offer a comprehensive range of electrical services, including electrical installation, electrical testing, and maintenance throughout Newcastle and the surrounding areas. Our domestic electrical services cater to homeowners, while our commercial electrical services are designed to support businesses and industrial clients. We are certified NICEIC approved, which means all our electrical work is fully certified to the latest electrical safety standards.
Our Expertise
With over 30 years of experience, we have built a reputation for reliability and personalised services. Our team of experienced electricians is dedicated to delivering exceptional results, and we have a proven track record of success. We are proud to have served over 30,000 happy customers, and our five-star customer rating is a testament to our commitment to excellence.
What Sets Us Apart
At our company, we strive to provide our customers with quality and affordable electrical services. We understand the importance of reliability and personalised service, and we are committed to delivering exceptional results. Our reputation for reliability and personalised services has enabled us to emerge as one of the leading electrical contractors in the North East.
Mixed Reviews for SMT Electrical Services
Quality of Work and Warranty Issues
The quality of work done by SMT Electrical Services has been a subject of debate among reviewers. One reviewer, D. J., had a negative experience with the company's electrical safety check and subsequent repair work. The new power box installed for the electric shower lasted only a few weeks over a year, and when the issue was reported, SMT refused to take responsibility, citing a one-year warranty period. This raises concerns about the company's approach to identifying and addressing underlying issues, as they seemed to focus on replacing the faulty component without investigating the root cause.
Positive Experiences with Friendly and Efficient Service
On the other hand, several reviewers have praised SMT Electrical Services for their friendly and efficient service. Kirsty Byers, Geoff Martin, and June Flynn all reported positive experiences with the company's electrical safety reports and other electrical works. They commended the team's professionalism, quick turnaround times, and high-quality work.
Overall Assessment
While SMT Electrical Services has received praise for their friendly and efficient service, the warranty issue raised by D. J. is a cause for concern. It highlights the need for the company to ensure that they thoroughly investigate and address underlying issues to prevent similar problems from arising in the future.
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