Keeping you safe and warm since 1990
At Bricks and Water, we're a family-run plumbing business serving the whole of London and beyond. With a 24-hour service, 7 days a week, our team of skilled plumbers and engineers are dedicated to providing a professional service with integrity, guaranteeing 100% customer satisfaction.
Our Promise to You
We endeavour to be on time, but sometimes we might be a little late, but we will always call you in advance to let you know our revised estimated arrival time. Our vans carry a large range of fixtures & fittings, but if there are any unusual materials needed to complete the job, it only takes a matter of minutes to whiz to the nearest builders' or plumbers' merchant to fetch them. All products and parts installed by Bricks & Water come with a one year labour guarantee and manufacture's warranty. 100% Satisfaction Guarantee!
Our Services
We offer a wide range of services, including boiler installation, central heating radiators, kitchen plumbing, bathroom plumbing, radiator installation, toilet repair, water saving suggestions, burst pipes, blocked toilets, sinks installation, unblocking drains, frozen pipes, low water pressure, and no hot water. We also provide drainage repairs, drainage systems, and drainage installations, as well as tiling, wallpapering, gas safety reports, decorating, interior painting, exterior painting, plastering, and wall lining.
Why Choose Us
We employ plumbers and other skilled tradespeople, some with over 30 years of experience. Our staff are CRB checked or in the process of CRB checks, and our engineers are Gas Safe registered. We offer maintenance contracts, and you shall have the annual reminder when gas and electricity certification is due. We also provide a complete refurbishment service for bathrooms and kitchens. We are members of the Institute of Plumbing and an associate member of the Chartered Institute of Building.
What Our Customers Say
Our customers rave about our prompt service, professionalism, and courtesy. We've received excellent reviews, with comments such as "Easy to book. They arrived promptly when they said they would to fix leaking toilet. Job done quickly and well and they were tidy." and "Fantastic service from Bricks and Water. I live out of town the majority of the time and Rob helped me sort out a multitude of problems on one visit for my tenants. He was extremely helpful, kind and gave very useful advice. Thank you."
General Experience
The overall experience with the company has been a mixed bag, with some customers having a positive experience and others having a negative one.
Positives
The company has been praised for their fast and friendly service, with one customer mentioning that they quickly traced and fixed a boiler issue, leaving it "good as new in no time". Another customer had a positive experience with the team, describing them as "helpful" and "professional" in their approach to emergency and planned jobs.
Negatives
On the other hand, one customer had a terrible experience with an employee who was driving recklessly and almost caused an accident, and then had the audacity to flip a rude hand gesture when the customer honked their horn.
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