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At Victoria Carpets and Curtains, we pride ourselves on being a family-run business that has been serving the community since 1979. Our showroom, located in Weston Road, Meir, has been our home since 1995. Our proprietors, Joe and Julie Harrington Thorley, are committed to providing a friendly and confident service that meets every customer's need, bringing a touch of luxury and quality to every home.

Our Services

We offer a wide range of services, including carpets, vinyl flooring, hard flooring, curtains, and blinds. Our extensive choice of carpets includes well-known brands such as Abingdon Flooring, Associated Weavers, Balta, Bond Worth, Clarendon Carpets, Cormar Carpets, Furlong Flooring, Gaskell Carpets, Hugh Mackay, Invictus, Lifestyle Floors, Georgian Carpets, Kingsmead Carpets, Master Weavers, Mayfield Carpets, Manx Tomkinson, Penthouse Carpets, Regency Carefree, and Whitestone Weavers. Our free home selection service allows customers to choose their carpet in the comfort of their own home, taking into account colour, lighting, and decor. Our team of fitters are trained to NVQ Diploma standard and all work is fully guaranteed.

In addition to our carpet services, we also offer a range of vinyl flooring options, including cushion flooring from major brands. Our hard flooring options include laminate, engineered wood, and solid wood flooring. Our curtain and blind services include made-to-measure curtains, vertical, venetian, roman, and roller blinds.

Our Commitment

We are committed to helping the elderly and disabled in our community and offer an extra service of uplifting old floor coverings, moving of furniture, and disposing of old floor coverings if required. We are dedicated to providing an experienced, reliable, affordable, and local service to our customers in Staffordshire, Stoke-on-Trent, Newcastle under Lyme, Crewe, Eccleshall, Kidsgrove, Leek, Stone, Stafford, Uttoxeter, and Weston.

Overall Experience

The reviewers have had a largely positive experience with Victoria Carpets, with most of them praising the company's professionalism, helpfulness, and quality of service.

Customer Service

The staff at Victoria Carpets have been commended for their courteous and friendly demeanor. They have been described as "pleasant", "helpful", and "down to earth". The reviewers have appreciated their willingness to answer questions and provide guidance throughout the process.

Product Range and Quality

The company's selection of carpets and other products has been praised for its quality and variety. The reviewers have been satisfied with the fitting process, which has been described as "easy" and "efficient".

Issues with Service

However, not all reviewers have had a positive experience. Some have reported issues with the installation team, including tardiness, unhelpfulness, and damage to property. In one case, the staff were accused of being "miserable" and denying responsibility for the damage they caused.

Loyalty and Recommendation

Despite some negative experiences, many reviewers have expressed their loyalty to Victoria Carpets, with some having used their services for many years. They have recommended the company to others, citing their excellent service and quality products.