Transform Your Home with Excellence
At Excelsior Windows & Conservatories, we take immense pride in being one of the most respected and trusted experts in double and triple glazing solutions in Cambridgeshire. Our commitment to delivering high-quality products and exceptional customer service has earned us a stellar reputation in the region. Since our inception, we have been dedicated to providing our customers with the best possible solutions for their windows, doors, conservatories, and orangeries.
Our Services
As a family-run business, we understand the importance of building strong relationships with our customers. Our team of experts is dedicated to providing personalized service, ensuring that every customer receives tailored solutions that cater to their unique needs and preferences. Our product range includes a wide variety of UPVC, aluminium, and timber windows, as well as an extensive selection of doors, conservatories, and orangeries. We also offer energy-efficient solutions, including our innovative 'Warm Roof' tiled conservatory roofs, designed to provide maximum comfort and energy savings.
Our Expertise
With over 20 years of experience in the industry, we have honed our skills in providing top-quality products and installations that exceed our customers' expectations. Our team of highly trained fitters has many years of experience in their field, and we do not use sub-contractors, ensuring that every installation meets our high standards. We take immense pride in our ability to design and build bespoke conservatories, orangeries, and garden rooms that blend seamlessly with our customers' properties.
Our Commitment to You
At Excelsior Windows & Conservatories, we are committed to providing our customers with exceptional products and service. We understand the importance of building trust and ensuring that our customers feel confident in their investment. Our team is dedicated to providing a personalized experience, ensuring that every customer receives the highest level of service and support.
Overall Experience
The majority of customers have had a positive experience with the company, praising their professionalism, quality of work, and customer service.
Positive Aspects
- Professional and friendly fitters
- Good communication from the company
- High-quality doors and windows
- No pushy sales tactics
- Excellent value for money
- Clean and tidy installation
Negative Aspects
- One customer had a negative experience with incorrect measurements, leading to additional costs and inconvenience
- Another customer had issues with condensation in their windows and struggled to get a response from the company
- Some customers experienced delays and communication issues
Installation and Quality of Work
- Most customers were satisfied with the installation and quality of the doors and windows
- One customer had issues with the fitting of their doors and windows, leading to gaps and problems with the door frame
- Some customers experienced problems with the window seals and condensation
Customer Service and Communication
- Most customers praised the company's customer service and communication
- Some customers experienced delays and communication issues, including missed deadlines and unreturned calls
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