Reducing your energy bills with a system to suit you
At Henley Heating and Plumbing Ltd, we are a well-established business serving the local community in Henley with a client base extending into the Home Counties. Our company was formed in April 1976 and is now run by David Parfitt and his team, who between them have a wealth of industry experience. We are proud to have a strong reputation for providing high-quality services to our clients, including the National Trust, specialist contractors, landlords, agents, and domestic householders.
Our Services
Our core business is new works and maintenance of plumbing and heating systems in both domestic and commercial properties. This includes a full range of services such as design and installation for new build or refurbished properties, minor plumbing jobs, maintenance, repairs, and upgrades. We undertake specialist contracts up to a value of around 400,000. Energy efficiency upgrading is an increasingly important element of our work, including Renewable technologies. We are fortunate to work with historical and listed buildings, closely servicing the National Trust, Churches, and undertaking specialist conservation work.
We are committed to providing our clients with a comprehensive range of services, including:
- Renewable Energy: We supply and install high-efficiency Heat Pumps, Solar hot water and Solar Electric panel systems.
- Central Heating & Boilers: We offer all central heating services including full design and installation of heat pumps, gas, oil, solid fuel as well as biomass boilers.
- Bathroom & Plumbing: We offer a wide range of energy-related services, from full bathroom installations to cold water storage tank replacements.
- Air Conditioning: We undertake various projects to provide comfort conditions to homes, offices, and retail spaces, using a variety of systems to provide energy-efficient systems.
- HHP Electrical Services: We provide a range of electrical services, including electrical installations, testing, and maintenance.
Our Commitment
At Henley Heating and Plumbing Ltd, we are committed to providing our clients with the highest level of service, quality, and expertise. We believe in building long-term relationships with our clients, and we strive to deliver exceptional customer service, reliability, and attention to detail in everything we do.
Overall Review Summary
Positive Experiences
The majority of reviewers have had positive experiences with the company. They praise the company's professionalism, courtesy, and high-quality service. Many reviewers have mentioned that the team goes above and beyond to ensure customer satisfaction.
Work Quality and Communication
Reviewers have praised the company's work quality, citing attention to detail and cleanliness. Communication has also been highlighted as a strong point, with clear explanations of costs and timelines.
Customer Service
The office team and electricians have been commended for their great service, prompt response times, and ability to resolve issues quickly.
Negative Experiences
A few reviewers have had negative experiences with the company. Some have reported aggressive behavior from the team, with one reviewer citing an instance of road rage.
Workmanship and Pricing
A reviewer has criticized the company's work as "shoddy" and overpriced.
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