Your Local Plumbing, Heating, and Gas Experts - Guaranteed
Sureflame, with over three decades of experience, is a dedicated provider of high-quality, affordable gas, heating, and plumbing solutions. Our journey began in Christchurch and has expanded to encompass Poole, Bournemouth, and Christchurch, as well as reaching out to the surrounding areas of New Milton, The New Forest, and Ferndown. Sureflame is your trusted local expert, committed to delivering comprehensive services tailored to every plumbing and heating need. Whether it's a complete new heating system installation or a simple tap repair, our team is equipped to handle it all with efficiency and professionalism.
We understand that a comfortable home necessitates a reliable and efficient heating and plumbing system. That's why we pride ourselves on our commitment to quality workmanship, utilising the latest technology and techniques available. Our Gas Safe and Water Safe registrations, coupled with our Water Industry approved credentials, ensure that you are consistently receiving services of the highest standard from highly trained and qualified professionals.
Our Services: A Comprehensive Approach
Sureflame offers a comprehensive range of services designed to cater to all your gas heating, plumbing, and bathroom needs.
- Boiler, Gas & Heating Services: We provide all aspects of boiler repair, replacements, and maintenance, ensuring your heating system runs smoothly and efficiently. Experienced engineers diagnose and resolve any issues, from temperamental thermostats to inefficient heating patterns. We offer heating system upgrades, including new radiator TRVs (thermostatic radiator valves) for precise temperature control and pipework alterations for optimal flow.
- Plumbing Services: Our expert plumbers handle a wide variety of plumbing tasks, ensuring your home's water systems are reliable and in top condition. We tackle everything from simple tap repairs and leak detection to complex cylinder replacements and unvented cylinder installations and servicing.
- Bathroom Design & Installation: Transforming your bathroom into a stylish and functional space is our specialty. We provide a bespoke design service, collaborating with you to create a bathroom that reflects your individual style and needs. From careful planning and selecting high-quality fixtures to meticulous installation, we handle every detail, ensuring a seamless and stress-free experience.
Boiler Replacement Specialists: Long-lasting Peace of Mind
As boiler replacement specialists, we understand the importance of a reliable and energy-efficient heating system. We pride ourselves on providing a seamless replacement process. From initial consultation to final installation, we guide you through each step, ensuring you choose the ideal boiler for your home and budget. We are proud to install renowned brands such as Ideal, Vaillant, and Glow-Worm, and we can offer extended warranties of up to 14 years* on new boiler installations, giving you long-lasting peace of mind.
Regular Boiler Servicing: A Commitment to Safety and Efficiency
We strongly recommend annual boiler servicing to ensure your system operates at peak performance, prolongs its lifespan, and most importantly, maintains a safe environment. Neglecting your boiler can lead to inefficiencies, potential breakdowns, and in severe cases, carbon monoxide leaks. At Sureflame, our annual servicing packages include a thorough inspection, cleaning, and check-up, ensuring your boiler runs safely and efficiently.
Exceptional Service and Workmanship
The reviews highlight the exceptional service and workmanship provided by Pete and Steve of Sureflame and Plumbers Online. The common themes that emerge from the reviews are the engineers' professionalism, reliability, trustworthiness, and expertise in their field.
Professionalism and Expertise
The reviewers praise the engineers' professionalism, knowledge, and expertise in handling various plumbing and heating jobs. They are commended for their ability to explain complex issues in a clear and concise manner, keeping customers informed throughout the process.
Reliability and Punctuality
The engineers are praised for their reliability and punctuality, often going above and beyond to ensure that the work is completed to a high standard. They are commended for their responsiveness, even attending to emergencies outside of regular working hours.
Customer Service
The reviews highlight the excellent customer service provided by Pete and Steve. They are described as friendly, tidy, and courteous, with a focus on ensuring customer satisfaction. They are willing to go the extra mile to ensure that the customer is happy with the work completed.
Trust and Recommendation
The reviewers trust Pete and Steve implicitly, with many stating that they would highly recommend their services to others. The engineers' honest and transparent approach has earned them a reputation for being trustworthy and reliable.
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