Trust Us to Keep You Warm and Safe
At Stephen Harris Gas Plumbing & Heating Ltd, we are a family-run business that takes pride in providing top-notch plumbing, gas, and heating services to residential and commercial clients in the New Milton area, including Lymington, Christchurch, Ringwood, Bournemouth, Southampton, Dorset, and Hampshire. Our team of experienced and skilled professionals is dedicated to delivering exceptional service, ensuring that our customers receive the highest level of customer care and satisfaction.
Our Services
We offer a wide range of services, including plumbing, gas, and heating installations, repairs, and maintenance. Our team is trained to install and repair boilers, central heating systems, underfloor heating, oil-fired heating systems, and solar thermal systems. We also provide bathroom installations, associated building and electrical works, and design consultation services. Our team is equipped with the latest technology, including thermal imaging cameras for finding leaks.
Our Commitment
At Stephen Harris Gas Plumbing & Heating Ltd, we are committed to providing high-quality services that meet the latest Gas/Plumbing/Electrical/Building regulations. We are Worcester Accredited, Gas Safe, and Oftec registered, ensuring that our customers receive the highest level of service and assurance. We guarantee all our work, and our team is always available to discuss any bespoke projects or provide advice and guidance on our services.
Our Story
We were established in 1996 and have since grown into a reputable and trusted business, with a fleet of vehicles on the road and a team of experienced professionals. Our head office is located in New Milton, and we are proud to serve the local community. We take pride in our work and maintain high standards of customer care, both on and off site.
Our Promise
At Stephen Harris Gas Plumbing & Heating Ltd, we promise to provide exceptional service, quality workmanship, and high standards of customer care. We are committed to building long-term relationships with our customers and providing solutions that meet their unique needs and requirements.
Service Quality and Professionalism
The general consensus among the reviewers is that Steven Harris Gas Plumbing and Heating Ltd provides an excellent service, with many reviewers praising the professionalism, efficiency, and reliability of their engineers.
Praise for the Team
Several reviewers have praised the hard work and reliability of the team, with one reviewer stating that they "can't fault the service". Another reviewer commended the professionalism and friendship of the engineer, and praised the reasonable rates.
Prompt Response and Communication
Many reviewers have praised the quick response and good communication from the company, with one reviewer stating that they "responded quickly to our leaking toilet and fixed the problem" without any excuses or delays.
Project Management
One reviewer had a particularly positive experience with the company, praising their project management skills and professionalism during a bathroom refurbishment project.
Negative Comments
There are a few criticisms, however. One reviewer was concerned about the driving habits of the company's vans, and another reviewer was disappointed that they never received a follow-up call after requesting part of the work to be done.
Disappointment with Quote and Follow-up
One reviewer was initially impressed with the politeness and professionalism of the team, but was disappointed that it took two weeks to receive a written quote, and that they never received a follow-up call after requesting part of the work to be done.
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