Excel of Malvern is a long-established and highly respected company based in Worcestershire, dedicated to offering the best in quality, service, and value. With over 35 years of experience and many experienced staff who have been with us for decades, we deliver an extensive range of high-quality products at realistic prices.
Our Mission
Our mission is to provide our customers with the best products and services, ensuring that they receive genuine value for their money. We understand that when looking for replacement doors, windows, or a conservatory, our customers want to deal with a reputable company that has a long and enviable record of delivering quality products and high-level customer service. We tick both of these boxes, offering a wide range of high-quality products and exceptional customer service.
Our Services
We supply and install a wide range of products, including replacement doors, windows, conservatories, garage doors, and fascias & guttering. We offer a choice of materials, styles, and finishes, ensuring that our customers can find the perfect solution for their home. Our team of experts is committed to providing great service and value, giving our customers peace of mind.
Why Choose Excel of Malvern?
We have over 35 years of experience and many experienced staff who have been with us for decades. We have completed over 17,000 installations and have an excellent reputation for delivering high-quality products and exceptional customer service. We are members of FENSA, which allows us to self-certify our work, removing the need for planning permission. Our 10-year guarantee, backed by the Consumer Protection Association, gives our customers added peace of mind.
Our Commitment
At Excel of Malvern, we are committed to providing our customers with the best products and services. We understand the importance of quality, service, and value, and we strive to deliver exceptional results every time. Our team of experts is dedicated to ensuring that our customers receive a personalized service, tailored to their individual needs.
Get in Touch
If you're looking for replacement doors, windows, or a conservatory, or would like more information about our products and services, please don't hesitate to contact us. We would be delighted to discuss your individual requirements and demonstrate our products.
Excellent Service and Professionalism
The majority of customers have praised the excellent service and professionalism of the company. The quick quotation and fast fitting of double patio doors were highlighted by one customer, who appreciated the excellent service all round. Another customer praised the great job done in replacing all the windows and front door, noting that the work was carried out gradually to enable them to clear rooms as the work progressed.
Positive Experience with the Team
Customers have also praised the team, particularly Janet, for their expertise and guidance throughout the process. One customer appreciated Janet's experience and advice, which helped them to be more adventurous in their choices and ultimately led to a pleasing outcome. Another customer praised Janet and her team for their fantastic job, from placing the order to having the work carried out by the first-rate fitters.
One Dissatisfied Customer
However, one customer had a negative experience, citing unhelpful and unknowledgeable staff. They claimed that the saleswoman was surrounded by samples and colour charts but had no idea what she was doing and had little grasp of what was possible. They also mentioned that the saleswoman had to be prompted to turn up for the first consultation and advised potential customers to avoid the company and opt for more expensive but more reliable options.
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