Supplying Quality, Building Relationships
At Worcester Trade Frames, we are dedicated to providing top-quality double glazing products and services to trade companies across Worcester, Birmingham, Kidderminster, Northampton, and Cheltenham areas. Our commitment to excellence has earned us a reputation as one of the most reliable and trusted suppliers in the industry.
Our Story
Our journey began with a mission to provide exceptional customer service and high-quality products that exceed our customers' expectations. We have built a team of experts who share our vision and are passionate about delivering the best possible experience for our trade partners. Our state-of-the-art facilities and cutting-edge technology enable us to manufacture and supply a wide range of double glazing products, including windows, doors, and conservatories.
Our Services
We offer a comprehensive range of services designed to support trade companies in their projects. Our product portfolio includes:
- Double glazed windows (uPVC and aluminium)
- Doors (uPVC, composite, and aluminium)
- Conservatories (roof systems, lanterns, and sky lights)
- Roofline products
Our team is dedicated to providing personalized support to each of our trade partners, ensuring that their needs are met and their projects are completed to the highest standards.
Why Choose Us
At Worcester Trade Frames, we are committed to delivering exceptional customer service, quality products, and reliable supply services. Our partnership with leading manufacturers and suppliers ensures that our products meet the highest industry standards. We are certified by Certass, and our products are backed by QANW Insurance, giving our customers peace of mind.
Our Promise
We promise to provide our trade partners with:
- High-quality products that meet the highest industry standards
- Exceptional customer service and personalized support
- Reliable supply services and timely deliveries
- Competitive pricing and flexible payment terms
Get in Touch
If you're looking for a reliable double glazing supplier, look no further. Contact us today to discuss your project requirements, and let's work together to deliver exceptional results for your customers.
Overall Experience
The reviews are mixed, with customers expressing both positive and negative experiences with Worcester Trade Frames.
Positive Aspects
- Efficient Service: Some customers praised the company's efficient service, with quick turnaround times and high-quality work.
- Helpful Staff: Certain staff members, such as Adam Donald and Chris Banister, were commended for their helpfulness and professionalism.
- Convenient Location: The location of the company's premises was described as pleasant and easily accessible for HGV vehicles.
Negative Aspects
- Poor Customer Care: Several customers expressed frustration with the company's customer care, citing unresponsiveness, broken promises, and a lack of resolution to issues.
- Installation Issues: Some customers experienced problems with installations, including doors and windows that allowed water to leak in, and issues with door hinges being installed upside down.
- Lack of Communication: Customers complained about poor communication, with phone calls and emails going unanswered, and a general lack of transparency.
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