Delivering exceptional results, exceeding expectations
At RFW Ltd, we pride ourselves on providing exceptional Mechanical and Electrical Services to residential, commercial, and industrial clients across Hampshire and the surrounding areas. With over 25 years of experience, our team of qualified engineers is dedicated to delivering outstanding, honest, safe, and reliable services that meet the highest standards of quality and excellence.
Our Story
Our company was founded on the principles of reliability, trustworthiness, efficiency, and a strong commitment to health and safety. We listen to our customers, engage with them, and provide bespoke solutions that cater to their unique needs and requirements. Our team of experts understands the importance of flexibility, and we strive to provide services that are tailored to meet the specific needs of each client.
Our Services
We offer a comprehensive range of services, including commercial services, domestic services, and renewable energy solutions. Our commercial services cater to large commercial clients, including restaurants, retailers, and businesses of all sizes. Our domestic services include new boiler installations, boiler repairs and servicing, electrical services, and renewable energy solutions such as solar, air source heat pumps, and ground source heat pumps.
Our Values
At RFW Ltd, we believe in building long-term relationships with our clients, and we are committed to providing exceptional customer service, quality workmanship, and unmatched reliability. Our team of experts is dedicated to delivering services that are honest, safe, and reliable, and we strive to make a positive impact on the environment through our renewable energy solutions.
Why Choose Us
With over 25 years of experience, RFW Ltd is a trusted and reliable partner for all your Mechanical and Electrical Services needs. We are Gas Safe Registered, and our team of experts is dedicated to providing quality services that meet the highest standards of excellence. Our flexible and tailored approach ensures that we can cater to the unique needs of each client, and our commitment to health and safety is unwavering.
Overview of RFW Ltd Reviews
Positive Experiences
The majority of reviewers have had a positive experience with RFW Ltd, with many praising their professionalism, knowledge, and workmanship. They have been described as responsive, courteous, and efficient, with many customers expressing their satisfaction with the service they received.
Praise for Boiler Installations and Servicing
Several reviewers have praised RFW Ltd's boiler installation and servicing, stating that the work was carried out efficiently and to a high standard. Some reviewers have also appreciated the company's willingness to explain how to use the boiler and associated app.
Prompt and Reliable Service
Many reviewers have praised RFW Ltd's prompt and reliable service, with some stating that they were able to attend to emergencies quickly and efficiently.
Negative Experiences
However, not all reviewers have had a positive experience with RFW Ltd. Two reviewers have expressed dissatisfaction with the company's service, citing poor communication and a lack of response to their concerns.
Issues with Communication and Follow-up
One reviewer expressed frustration with RFW Ltd's communication, stating that they failed to follow up on a boiler service and left them feeling 'fobbed off'. Another reviewer experienced poor communication and a lack of response to their concerns about a leak in their heating system.
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