Helping to Create your Vision
At Brookside Carpets and Curtains, we pride ourselves on being a family-run business that has been serving the community for over 40 years. Founded by Robin Cutsforth in 1982, our business has grown to become a trusted name in the industry, providing high-quality carpets, curtains, flooring, and home furnishings to customers in Market Harborough, Corby, Kettering, and the surrounding villages.
Our History
From humble beginnings, our business has grown to become a household name, with a reputation for exceptional customer service and a passion for helping our customers create their vision. Over the years, we have built a strong team of experts who share our passion for providing high-quality products and services. Today, our business is in the hands of Laura Bellamy, Robin and Jo Cutsforth's daughter, who continues to drive the business forward with a focus on excellence and customer satisfaction.
Our Services
At Brookside Carpets and Curtains, we offer a wide range of services to help you create your dream home. From carpets, curtains, and flooring to blinds, wallpaper, and curtain accessories, we have everything you need to transform your living space. Our highly skilled team of interior experts, estimators, and fitters work together to ensure that every project is completed to the highest standards. Whether you're looking for inspiration or guidance, our team is always happy to help.
Our Products
Our product range is extensive, with something to suit every taste and budget. From high-quality carpets and natural flooring to stylish curtains and blinds, we have a vast selection of products to choose from. We work closely with leading suppliers to bring you the latest designs and trends, ensuring that you have access to the best products on the market. Whether you're looking for practicality, style, or a combination of both, we have the perfect solution for you.
Our Commitment
At Brookside Carpets and Curtains, we are committed to delivering exceptional customer service and high-quality products. We take pride in building long-term relationships with our customers, and our team is always happy to go the extra mile to ensure that you're completely satisfied with our services. With a focus on excellence and a passion for helping our customers create their vision, we look forward to working with you.
Overall Experience
The majority of customers have had a positive experience with Brookside Carpets, praising their excellent customer service, friendly and helpful staff, and high-quality products.
Positive Aspects
- Customer Service: Many customers have praised the company's customer service, describing it as "great", "friendly", and "helpful".
- Product Quality: The quality of Brookside's products, including carpets, flooring, and blinds, has been consistently praised by customers.
- Professionalism: The company's professionalism has been highlighted by several customers, with some mentioning the tidiness and attention to detail of the fitters.
Negative Aspects
- Communication Issues: One customer experienced poor communication within the team, leading to misunderstandings and a negative experience.
- Lack of Care for Customers: The same customer felt that the company did not show adequate care for customers, particularly in regards to COVID-19 protocols.
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