Trust us to keep you warm and comfortable
At Royale Boiler Services, we pride ourselves on being a trusted, professional, and fully certified team of heating engineers based in Stoke-on-Trent. With over 18 years of experience in oil, gas, heat source, and solar heating systems, our team is dedicated to providing proficient heating and boiler repair, replacement, and installation services to both commercial and domestic customers.
Our Expertise
Our engineers hold recognized qualifications and comprehensive accreditations issued by well-regarded governing bodies, and we are proud to be gas safe registered as well as Worcester Bosch specialists. We specialize in the installation, service, and repair of air source heat pumps and are accredited with Mitsubishi and many other manufacturers. Our team is committed to providing a personalized service, ensuring that our customers receive the highest level of care and attention.
Our Services
We offer a comprehensive range of services, including renewable energy solutions, commercial boiler services, and residential boiler services. Our renewable energy services include the installation of heat pumps, solar panels, and other eco-friendly solutions. Our commercial boiler services cater to schools, care homes, offices, pubs, and industrial establishments, while our residential boiler services cover gas boiler installation, oil boiler installation, LPG boilers, service and repair, and safety certificates.
Our Commitment
At Royale Boiler Services, we are committed to providing a professional, reliable, and affordable service to our customers. We quote our charges in advance, ensuring transparency and no hidden extras. Our team is dedicated to building long-term relationships with our customers, and we look forward to hearing from you.
Overall Impression
The reviewed company, Royale Boiler Services, has received overwhelmingly positive feedback from its customers. The majority of the reviews praise the professionalism, responsiveness, and quality of service provided by the company's representatives, including Andy and Joe.
Positive Experiences
Some of the highlights of the reviews include the company's quick response times, with several customers mentioning that they received prompt attention even outside of regular working hours. The technicians were also commended for their professionalism, friendliness, and approachability. Many customers appreciated the useful advice and support offered over the phone, which helped resolve their issues without the need for on-site visits.
Negative Experiences
However, there were a few negative reviews that highlighted some areas for improvement. Two customers mentioned that they had issues with appointments being cancelled or not kept, which left them feeling frustrated and disappointed. Another customer was unhappy with the company's failure to provide a quote for a new boiler, as no one showed up for the scheduled appointment.
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