Transforming your home, one floor at a time.
Here at The Carpet Place, we're proud to be the number one retailer of carpets in Wigan, offering a vast range of quality carpets, rugs, and flooring options to suit every style, size, and budget. Established in 1967 by our existing owner, Ken Culshaw, our family-run business has been providing the highest quality flooring solutions to domestic and commercial clients across the North West of England for over 50 years.
With our impressive showroom situated in Wigan, just a 5-minute drive from the M6/M58 junction, we're easily accessible from surrounding areas including Skelmersdale, Ormskirk, Warrington, Liverpool, and Greater Manchester. Our team of highly trained experts are dedicated to providing exceptional customer service, expert advice, and guidance throughout every step of your flooring project.
Our Services
We offer an extensive range of flooring options, including carpets, wood flooring, artificial grass, Karndean, and laminate flooring, all available at unbeatable prices. Our discount carpets and flooring options are sourced from leading manufacturers and wholesalers, ensuring we can pass on the savings to our customers. Our measuring and fitting service is carried out to the highest standard by fully trained staff, with multiple fitting teams available to accommodate your schedule.
Whether you're looking for a classic wool twist carpet, a bespoke real wood flooring, or stylish vinyl flooring, our enormous showroom will have the perfect flooring solution for you. We deal with a large number of manufacturers and wholesalers to ensure you find the perfect carpet or flooring, and with our buying power, we can offer the lowest possible prices without compromising on quality.
Overall Experience
The majority of customers had a highly positive experience with the flooring company, praising their professional service, friendly and helpful staff, and good value for money.
Positive Aspects
- Excellent Customer Service: Many customers appreciated the helpful and friendly staff, who provided great advice and guidance throughout the buying and installation process.
- Quality Products: Customers were pleased with the quality of the flooring products, including carpets, vinyl, and Karndean floors.
- Efficient Installation: The fitting process was reported to be efficient, with some customers praising the fitters for their professionalism and attention to detail.
- Competitive Pricing: Several customers mentioned that the prices were competitive and good value for money.
Negative Aspects
- Poor Installation: A few customers reported issues with the installation process, including subpar workmanship, unfinished jobs, and poor communication.
- Product Issues: Some customers experienced problems with their flooring products, including bubbling, rippling, and incorrect colors.
- Poor Customer Service: A few customers reported negative experiences with the company's customer service, including unhelpful staff and a lack of resolution to their issues.
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