Your Partner in Flooring for Every Situation
Established in 2002, Alpine Carpet Warehouse is a family business run by husband and wife team, Tim and Louise Lownes. We are one of Northamptonshire's largest stockists and hold a vast stock of carpets and vinyl on the roll and a fantastic selection of room-sized remnants ready for installation or for purchasing cash and carry. All floors are professionally installed by our experienced and qualified fitting team, we can tailor our fitting service to best suit each individual customer's needs.
Our Services
We are independent retailers with simply years of experience with all kinds of flooring for every situation. Our services include Carpets, Vinyl, Rugs, Wood Laminates, Luxury Vinyl Tiles, and Contract Flooring. All floors are delivered free to your home and are professionally installed by our qualified, time-served fitting team. We offer free professional planning, measuring, and estimating to ensure that your flooring is not only perfectly fitted but also keeping expensive waste to an absolute minimum. We have 100's of ranges from the best manufacturers and customers are welcome to take sampling home to help select the best products to compliment your decor.
We are Carpet Foundation retail members. Carpet Foundation retail members are the only carpet retailers in the UK using a Consumer Code of Practice "Approved by Trading Standards UK". There is a national network of 950 Carpet Foundation Retail Members using the same standards. The Carpet Foundation monitors the performance of retailers from the experiences of actual carpet buyers. Our OFT Approved Code gives you the following benefits:
- Impartial professional advice - you buy what is just right for your particular needs
- Written terms of business - so you know where you stand on payment terms, methods, deposits etc.
- Written quotations - which will show you what you have to pay with no hidden extras.
- Deposit safeguards - if a deposit is required it will be protected through the Carpet Foundation Deposit Protection Scheme.
- Free extended guarantees for products produced by Carpet Foundation Manufacturers of up to 2 years against manufacturing faults and pile reversal.
- A free installation guarantee of 12 months.
- After-sales procedures to resolve issues in the unlikely event of any problems occurring with your order. This involves Free Conciliation and low-cost Arbitration.
Stock and Ranges
Our stock ranges include Laminate, Carpets, Vinyl, Rugs, Wood Laminates, and Luxury Vinyl Tiles. With such a wide variety of products available, we can cater to all your flooring needs. Whether you are looking for a luxurious carpet for your living room or a durable vinyl for your kitchen, we have the perfect solution for you.
Showroom and Contact Information
Being just outside Daventry town centre and with ample free parking right outside our door, a visit to Alpine couldn't be easier! Our opening times are as follows:
- Mon: 10.00am - 5.00pm
- Tue: 9.30am - 5.00pm
- Wed: 9.30am - 5.00pm
- Thu: 9.30am - 5.00pm
- Fri: 9.30am - 5.00pm
- Sat: 9.30am - 4.30pm
- Closed Bank Holidays
You can visit our showroom at 7 - 8 Station Close, Daventry, Northants, NN11 4FJ. Station Close is off Vicar Lane, just past the P.O. Sorting Office and McDonald's.
Overall Experience
The reviews show a mixed bag of experiences, with some customers being extremely satisfied with the service and others being disappointed.
Positive Experiences
- Many customers praised the shop's helpful and knowledgeable staff, stating that they received excellent advice and guidance.
- The prices were considered competitive, and some customers mentioned that they received great value for their money.
- The fitters were often praised for their professionalism, tidiness, and efficiency.
- Some customers appreciated the lack of pressure sales tactics and were happy with the overall service.
Negative Experiences
- One customer was disappointed with the customer service, feeling rushed and not receiving the attention they needed.
- The same customer was unhappy with the measurement process, stating that the person who came to measure their rooms was unengaged and didn't offer any advice.
Be the first to review Alpine Carpet Warehouse.
Write a Review
