Transform your space with our unbeatable prices and expert service!
Carpets4Less is a UK-based business that has been providing high-quality flooring solutions to homes and businesses across the country. With its humble beginnings as a small warehouse-based operation, the company has grown to become one of the leading providers of flooring products in the UK.
Our Story
Our story began with a simple yet ambitious vision: to provide genuine low prices for high-quality flooring products to the masses. Over the years, we have strived to achieve this vision by developing strong relationships with some of the biggest manufacturers in the industry. This has enabled us to negotiate the best possible prices and pass them on to our customers.
Our Products
At Carpets4Less, we pride ourselves on offering an extensive range of flooring products that cater to diverse tastes and preferences. From traditional carpets to modern laminate flooring, wooden floors, and artificial grass, our collection has something for everyone. Whether you're looking to renovate your home or office, our products are designed to provide lasting value and satisfaction.
Our Services
Apart from our extensive product range, we also offer expert advice and a range of services to ensure that your flooring experience is seamless. Our skilled team of fitters and advisors will work closely with you to measure your room, provide expert recommendations, and ensure that your new flooring is installed to the highest standards.
Our Commitment
At Carpets4Less, we are committed to providing unparalleled customer service, backed by our in-depth knowledge of the flooring industry. We understand that every customer has unique needs, and we strive to tailor our services to meet those needs. Whether you need help selecting the right product or require assistance with measuring and installation, our expert team is always available to provide guidance and support.
Our Stores
With multiple stores across the UK, we have made it convenient for you to visit us at your nearest location. Our stores are staffed by knowledgeable advisors who can assist you with all your flooring needs. From choosing the right product to getting expert advice on installation and maintenance, our team is committed to providing an exceptional customer experience.
Our Mission
Our mission at Carpets4Less is to be the go-to destination for quality flooring products and expert advice. We strive to build long-term relationships with our customers by providing unparalleled service, ensuring that every customer leaves our store feeling satisfied and confident in their purchase.
Disappointment and Deception
The majority of reviewers expressed disappointment and frustration with their experience at Carpets 4 Less. Misleading Sales Tactics were a common complaint, with salesmen claiming to be the cheapest in town but failing to deliver on this promise. One reviewer discovered that the store was not the cheapest option after getting measured up, and when they confronted the sales staff, they simply asked which competitor was cheaper and did not offer any alternative solutions.
Unreliable Product Availability
Many reviewers also experienced issues with Product Availability. One customer had to spend weeks searching for a suitable carpet, only to find that the chosen options were either discontinued or not available in the required width. Another reviewer was not offered any discount, despite asking for one, and was not even offered carpet door bars as a gesture of goodwill.
Overly Aggressive Sales Staff
Some reviewers found the Sales Staff to be overly aggressive and annoying. They were repeatedly asked if they needed assistance, with one reviewer reporting being asked three times if they were okay. This level of attention was seen as excessive and intrusive.
Limited Special Offers
The Special Offers advertised outside the store were found to be misleading, with limited stock available at the discounted prices. Reviewers felt that the prices were not as good as they initially appeared, leading to disappointment and a lack of trust in the store.
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