Transform Your Space with Our Expert Flooring Solutions
Here at Ashford Flooring and Carpets, we are a family-run business with over 30 years of experience in the carpet and flooring industry. Located in Ellingham Industrial Estate in Ashford, Kent, our team has gained a wealth of experience and expertise that we apply to every customer who purchases from us. We take pride in providing a customized service second to none, at very competitive prices.
Our Services
We offer a wide range of services to cater to all your flooring needs. Our team of experts provides free home estimating, full fitting service, and delivery to ensure that your flooring experience is hassle-free. We have a vast selection of carpets, including stain-free saxony carpets, wool twist carpets, and loop berbers. Our laminate flooring range includes Balterio, and we also offer a wide range of vinyl flooring options, including cushion vinyl flooring and polyflor vinyl.
Laminate Flooring
Our laminate flooring is perfect for all areas of the house, as it's easy to clean and durable. We offer a good range of solid wood flooring for your home or office, available in many colours, including light medic oak, dark oak, rosewood, walnut, and mahogany. Laminate flooring is hard-wearing, durable, and is perfect for high-traffic areas of your home or office, giving you a real wood look at an affordable price.
Vinyl Flooring
Vinyl flooring is practical and ideally suited to wet areas such as bathrooms, kitchens, and utility rooms. We offer a large range of vinyl flooring in a range of styles, colours, and finishes to suit all tastes.
Astro Turf
We also offer a wide range of Astro Turf, which is both robust and low maintenance.
Wooden Flooring
Wooden floors create a sense of luxury and can change the look and feel of a room instantly. Our team of experts will guide you through the selection process to ensure that you choose the perfect flooring solution for your home or office.
Our Showroom
Drop into our Ashford Flooring Showroom on Ellingham Industrial Estate to see our latest stock and have a chat with our friendly staff. Our showroom is open from Monday to Saturday, 8:30 am to 5:30 pm.
Overall Experience
The reviews suggest that the majority of customers have had a positive experience with the company, praising the staff's helpfulness, knowledge, and friendliness. Many customers have also commended the competitive pricing and efficient service.
Positive Aspects
- Staff and Service: Many reviewers praised the staff for being helpful, knowledgeable, and friendly. The service was often described as efficient and quick.
- Pricing: Several reviewers mentioned that the prices were competitive and reasonable.
- Product Quality: Some reviewers were pleased with the quality of the carpets and flooring provided.
Negative Aspects
- Poor Customer Service: A few reviewers experienced poor customer service, including being stood up for quotes, rude staff, and unreturned calls.
- Fitting Issues: Some reviewers had issues with the fitting process, including poor workmanship, mess, and damage to property.
- Lack of Communication: A few reviewers complained about the lack of communication from the company, including not receiving quotes or being informed about additional costs.
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