Expert Facilities Management solutions for a better tomorrow
Welcome to Clark's, Canterbury's favorite carpet and flooring company, with an additional location in Whitstable. We are thrilled to be back open again, conforming to government COVID-19 guidelines. With over 23 years of experience, we have grown into the most comprehensive carpet and flooring company in Canterbury.
Our History
We opened our doors for the first time on April 1st, 1995, and our first fitted carpet was delivered and successfully installed on time and to the complete satisfaction of our first customer. Back then, we relied on two contracted fitters working one afternoon a week. Fast forward 23 hugely successful years, and Clark's have grown to become the go-to destination for all your carpet and flooring needs.
Our Services
We offer a wide range of services, including hard flooring, Amtico, carpets, and rug nation. Our hard flooring department features a vast selection of quality wood flooring, including oak, walnut, and ash, as well as engineered hardwood and laminate floors from reputable brands like QuickStep.
Our Amtico department is one of only six premier approved retailers in the South East of England, offering a vast range of LVT floors from this innovative British design company. Our sales staff and fitting team are dedicated to providing you with a trouble-free experience, from selection to installation.
Our Commitment
At Clark's, we are committed to providing you with the best possible service, from the moment you step into our store to the final installation of your chosen flooring. Our expert staff is always happy to offer impartial advice and provide quotations without obligation. We take pride in our work, and our fitters work to the highest standards on every installation.
Visit Us
Please feel free to visit one of our two stores located in Roper Road, Canterbury, and High Street, Whitstable. Our friendly staff is always eager to help you find the perfect flooring solution for your home or business.
Excellent Customer Service and Quality Products
The majority of customers are extremely satisfied with their experience at Clark's Carpets, praising the excellent customer service, quality products, and professional installation.
Positive Aspects
- The staff in the shop are friendly, knowledgeable, and tolerant of changes in choice before decisions are made.
- The fitters are polite, tidy, and professional, with attention to detail and ability to handle tricky installations.
- The company offers a wide range of quality products, including carpets, vinyl, Karndean, and laminate.
- Customers appreciate the relaxed atmosphere in the shop and the staff's ability to provide excellent colour matching and advice.
Negative Experiences
- One customer had a poor experience with the Canterbury branch, where they failed to provide a quote despite multiple requests.
- Another customer experienced a problem with the stair carpet installation, which took three visits to resolve, and felt that the store's attitude was unhelpful and unsympathetic.
