Trust us to fix it right, first time, every time!
At My Plumber Man, we pride ourselves on being the go-to experts in repairs, installation, and maintenance for all plumbing and heating projects in South West London. Our team of certified and qualified engineers and plumbers are dedicated to providing a transparent and quality plumbing and heating service that is focused on fairness and quality workmanship.
Our Story
Established in 2004, My Plumber Man has been providing plumbing and heating services in South West London for over a decade. We handpick our team and ensure every engineer working on your property is an expert in their field. We don't cut corners and focus on ensuring all of our work is delivered on time and on budget. Our longevity in the area has helped us to forge strong working relationships with plumbing and boiling suppliers and tradesmen who are also located in the SW London area.
Our Commitment
We are committed to guaranteeing a defect-free plumbing and heating service and work closely with all of our clients throughout the process to offer an entirely transparent experience. With over 16 years' experience in the hospitality and customer service industry, Rory O'Neill, My Plumber Man's Managing Director knows that the service you receive is what makes our success, and we strive to provide the highest level of customer service for every project we work on.
Our Services
We offer a wide range of services, including:
- Boiler repairs and installations
- Central heating systems
- Gas repairs and installations
- General plumbing repairs
- Landlord Gas Safety Certificates & Carbon Monoxide detectors
- Smart heating systems and new technology
Our Team
Our team consists of experienced and certified engineers and plumbers who are dedicated to providing the highest level of customer service. Our team includes:
- Rory O'Neill, Managing Director
- Jonathan Millard, Head of Operations
- Pawel Borecki, Engineer
- Shaun Hughes, Engineer
- Glen Overton, Engineer
- Melanie Walsh, Administration Team
Get in Touch
If you're looking for a reliable and trustworthy plumbing and heating service in South West London, contact us today to request a quote or to discuss how we can complete your plumbing or heating job.
Overall Experience
The majority of customers have expressed satisfaction with the services provided by My Plumber Man, praising the company's professionalism, efficiency, and courtesy. Many reviewers have praised the plumbers for being pleasant, knowledgeable, and tidying up after themselves. Some customers have also commended the company's quick response times and ability to solve problems efficiently.
Positive Aspects
- Friendly and efficient plumbers
- Prompt and reliable service
- Professional and courteous staff
- Ability to solve problems efficiently
- Quick response times
Negative Aspects
- A few customers have expressed dissatisfaction with the company's services, citing issues with pricing, communication, and professionalism.
- Some reviewers have reported being charged high fees for diagnostic services or being left waiting for extended periods for appointments.
- One customer reported a negative experience with a plumber's driving habits.
Areas for Improvement
- Improve communication and customer service to avoid misunderstandings
- Review pricing structures to ensure transparency and fairness
- Provide better support for customers who experience delays or issues with appointments
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