Transform Your Space, Transform Your Life
At Rugs Direct 2U, we are a well-established, family-owned and run flooring specialist business that takes pride in providing our customers with the best possible service and products. We have been voted 'Most Loved Carpet & Rugs Business in the UK' for six years running, and we strive to maintain our excellent reputation by offering a wide range of high-quality rugs and runners that cater to diverse tastes and preferences.
Our Services
Our online platform allows customers to browse and purchase from a vast collection of contemporary, shaggy, and traditional rugs and runners. We understand the importance of quality, and that's why we only source our products from renowned manufacturers who share our commitment to excellence. Our rugs and runners are made from the finest materials, ensuring that they are not only aesthetically pleasing but also durable and long-lasting.
We offer a hassle-free shopping experience, with free UK mainland delivery on all orders and a 7-day satisfaction guarantee on all standard stock items. Our dedicated team is always available to provide guidance and support, ensuring that customers can make informed decisions when choosing the perfect rug or runner for their home.
Our Collection
Our extensive collection features an array of styles, designs, and materials to suit various decors and lifestyles. From modern and trendy to traditional and classic, our rugs and runners are carefully selected to cater to diverse tastes and preferences. We offer a range of sizes, from small to large, to fit any room or space, and our products are designed to complement any interior design style.
Why Choose Rugs Direct 2U
At Rugs Direct 2U, we are committed to providing exceptional customer service, quality products, and a seamless shopping experience. We believe that our customers deserve the best, and that's why we strive to exceed their expectations. Our business is built on the principles of quality, reliability, and trust, and we are dedicated to maintaining our reputation as one of the UK's most loved carpet and rug businesses.
Excellent Customer Service and Products
The majority of customers have had an excellent experience with this company, with many praising the friendly and helpful staff, efficient fitting services, and high-quality products.
Positive Experiences
Many customers have reported feeling welcome and valued, with staff providing informed advice and guidance to ensure they find the perfect product for their needs. The fitting services have been praised for being efficient and professional, with fitters being polite, efficient, and completing work to a high standard.
Product Quality and Value
Customers have been extremely pleased with the quality and value of the products, including carpets, laminate flooring, and wooden flooring. Many have reported being "chuffed to bits" with their new floors, and feeling that they have received excellent value for money.
Areas for Improvement
However, not all customers have had a positive experience. Some have reported poor customer service, including rude staff and unhelpful responses to issues. There have also been instances of fitters not turning up on time, or not communicating effectively with customers.
Common Themes
Throughout the reviews, there are several common themes that emerge. These include the importance of good customer service, the need for efficient and reliable fitting services, and the desire for high-quality products that offer good value for money.
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