Live Confidently, Effortlessly
At Ted Todd, we're passionate about wood and dedicated to providing our customers with the finest quality wood flooring solutions. With a rich heritage in the industry, we've been helping our customers feel good about their floors for over 30 years.
Our Story
Our journey began with a simple yet powerful vision - to create exceptional wood floors that not only look stunning but also contribute to a better environment. Today, we're proud to be one of the UK's leading wood flooring suppliers, renowned for our commitment to sustainability, quality, and customer satisfaction.
Our Services
We offer a comprehensive range of wood flooring solutions, from classic and timeless to bold and modern designs. Our collections include Residence, Project, Warehouse, Create, Crafted Textures, Classic Tones, Classic Naturals, Specialist Woods, and Strada Unfinished Oaks. Whether you're looking for engineered wood flooring, solid wood flooring, or reclaimed wood flooring, we have something for everyone.
Our team of experts is dedicated to providing unparalleled customer service, from helping you choose the perfect floor to ensuring a seamless installation process. We also offer a range of accessories, including floor finishes, profiles, stair treads, and risers, to complement your new flooring.
Why Choose Us
At Ted Todd, we're committed to sustainability and environmental responsibility. We believe that great design and sustainability go hand-in-hand. Our floors are crafted from sustainably sourced wood, and we strive to minimize our carbon footprint in every aspect of our business.
We're proud to have received numerous certifications and awards for our commitment to sustainability, including the prestigious ISO 14001 certification. Our floors are designed to last, and we provide a comprehensive warranty to give you complete peace of mind.
Our Values
At Ted Todd, we're driven by a set of core values that guide everything we do:
- Passion for wood and respect for nature
- Commitment to sustainability and environmental responsibility
- Unwavering dedication to quality and customer satisfaction
- Continuous innovation and improvement
These values are at the heart of our business, and we strive to live them every day.
Product Quality and Durability
The reviewers praise the quality and durability of Ted Todd's wood flooring products. Many have had positive experiences with their floors, with some even mentioning that they still look amazing after 10 years.
Customer Service
However, not all customers have had a positive experience with Ted Todd's customer service. One reviewer mentions that the company's customer service is "at council levels" and that senior management seems unaware of the issues. On the other hand, many reviewers have had excellent experiences with the staff, praising their knowledge, helpfulness, and willingness to go the extra mile.
Showroom and Selection
The Ted Todd showroom is a highlight for many reviewers, who appreciate the opportunity to see and touch the products before making a decision. The staff's knowledge and expertise are also commended, helping customers make informed choices.
Installation and Aftercare
Some reviewers have had issues with their flooring installations, but these seem to be the exception rather than the rule. One reviewer mentions that they had to return unopened adhesives for a full refund, but this was handled professionally and efficiently. The quality of the installation and aftercare services is generally praised.
Conclusion
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