Create Your Dream Home with Glenwood of Antrim
At Window Medic, we are a local company covering Norwich, Norfolk, and the surrounding areas, offering a full repair service to windows, doors, and conservatories. With over 30 years of experience, we can almost certainly help with any faults or problems that you may encounter with your windows, doors, or conservatories. We use only top-quality components and have extremely high standards of workmanship.
Our Services
We provide a comprehensive range of services to cater to all your window, door, and conservatory needs. Our services include:
- Repairing all types of UPVC, aluminum windows, doors, and conservatories
- Replacing sealed units, including clear, patterned, toughened, leaded, and Georgian units
- Fitting new friction stays (hinges) for windows
- Replacing handles for windows and doors
- Replacing door locks for broken or faulty doors
- Supplying and fitting Euro cylinders
- Repairing patio door runners
- Re-roofing conservatories with glass and poly-carbonate roofs
- Providing insurance work for claims
Energy Efficiency
We also offer solutions to improve the energy efficiency of your windows and doors. Our low E glass is a type of insulating glass that reduces the transfer of heat or cold through glass, keeping your house warmer in winter and cooler in summer. We can discuss how low E glass can help reduce your heating bills and increase your windows' efficiency.
Replacement Work
In addition to our repair services, we also offer replacement windows, doors, and conservatories. Our range includes:
- UPVC windows in white, mahogany, and rosewood
- UPVC doors with high-security and top-quality fittings and locks
- Replacement conservatories and re-roofs with polycarbonate and glass roofs
- Sliding and bi-fold doors, patio doors, and premium sliding doors
Reliability and Communication Issues
Several reviewers expressed frustration with the company's reliability and communication. Some reviewers waited in all morning for appointments that were never kept, without even a phone call to inform them of the cancellation. Others experienced poor communication, with unreturned phone calls and emails, leading to wasted time and frustration.
Positive Experiences with Terry
On the other hand, some reviewers had extremely positive experiences with Terry, the technician. They praised his skills, knowledge, and professionalism, stating that he worked miracles and went above and beyond to resolve their issues. His 40 years of experience and ability to resolve complex problems quickly and efficiently earned him high praise.
Mixed Reviews and Unreliability
Some reviewers had mixed experiences, initially impressed with the service but ultimately let down by the company's unreliability. Others were disappointed by the company's inability to fulfill their repairs, leaving them to seek services elsewhere.

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