Transforming spaces, transforming lives.
At David Payne Carpets, we are a family-run business that has been providing high-quality flooring solutions to our customers in Kent and beyond since 1993. With over a century of combined experience, our team is dedicated to delivering exceptional customer service and ensuring that our customers receive the best possible advice and guidance when it comes to choosing the perfect flooring for their homes or commercial spaces.
Established in 1993, our business has grown from humble beginnings to become one of the leading flooring suppliers in the region. Our commitment to excellence has earned us a reputation for providing top-notch service, and our large showroom in Folkestone Town Centre is a testament to our dedication to providing our customers with an unparalleled shopping experience.
Our Services
At David Payne Carpets, we understand that every customer is unique, and that's why we offer a comprehensive range of flooring solutions to cater to different tastes, lifestyles, and budgets. Our extensive product range includes 100% wool carpets, 50% wool, 50% synthetic carpets, commercial carpet tiles, bleach cleanable carpets, and luxury vinyl tiles, among others. We cater to all needs, from small domestic jobs to large commercial projects, and everything in between.
Our team of expert fitters is employed directly by us, ensuring that we can guarantee the highest standards of workmanship and attention to detail. We pride ourselves on our commitment to quality, and our customers can rest assured that they will receive only the best service from our friendly and knowledgeable staff.
Our Philosophy
At David Payne Carpets, we believe that exceptional customer service is the key to building long-lasting relationships with our customers. That's why we offer a free measuring and quotation service with no obligation to buy. We want to ensure that our customers feel confident and informed when making their flooring choices, and our dedicated team is always on hand to provide guidance and advice every step of the way.
Whether you're a homeowner looking to revamp your living space or a business owner seeking to upgrade your commercial premises, we have the expertise and resources to help you achieve your vision. Contact us today to discover why David Payne Carpets is the go-to destination for all your flooring needs.
Overall Experience
The reviews highlight a mix of positive and negative experiences with David Payne Carpets. While some customers praise the company's professionalism, excellent customer service, and high-quality products, others express dissatisfaction with the pricing, delivery time, and quality of underlay.
Excellent Customer Service
Many reviewers praised the company's excellent customer service, citing helpful staff, efficient processes, and a satisfying overall experience.
High-Quality Products
Several reviewers commended the company's wide range of high-quality flooring options, clean and tidy workmanship, and excellent fitting services.
Pricing Concerns
Some customers expressed dissatisfaction with the company's pricing, citing high quotes and a perception of overpricing.
Delivery Time and Quality Issues
A few reviewers mentioned concerns about the delivery time, with one customer citing an excessive delay. Another reviewer expressed dissatisfaction with the quality of the underlay, which they believed to be of low quality.
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