Experience the Pinnacle of Surveying Excellence
At Pinnacle Surveyors, we're committed to providing an exceptional level of service to our clients, ensuring that their property survey needs are met with professionalism, expertise, and attention to detail. As an independent firm of chartered surveyors, we've built a reputation for excellence in the industry, working with major banks and building societies to deliver a range of surveying services.
Our Services
Our team of fully qualified and registered Chartered Valuation Surveyors specialise in a range of services, including Market Valuation, Help to Buy Valuation, Level 3 Home Survey, Level 2 Home Survey, and Property PinnPoint Level 1 Survey. Whether you're looking for a report to confirm the current market value of a property, or a comprehensive survey to assess the construction and condition of a property, we've got you covered.
Our Expertise
With over 150 years of combined experience, our team is highly knowledgeable in surveys, property, and mortgages. Our management team, including David Ellison, Jason Staley, Andrew Sleney, and Andy Johnson, are experts in their field, with a deep understanding of the industry and its requirements. Our admin team, led by Paula Twine, will guide you through the process from quote to completion, ensuring that your case is handled with care and attention.
Our History
Pinnacle Surveyors started life in 2010 with two surveyors based in Derby. Over the ten years that followed, we expanded throughout England, Wales, and Northern Ireland, building a team of over fifty surveyors and thirteen administration staff with a combined total of over 1150 years of property experience. We're proud to be a firm regulated by RICS, ensuring that our services meet the highest standards of quality and professionalism.
Our Values
At Pinnacle Surveyors, we're committed to upholding a set of core values that guide our approach to business. We're professional, diverse, environmental, innovative, personable, customer-focused, and knowledgeable. We're dedicated to delivering exceptional service, exceeding our clients' expectations, and building long-term relationships built on trust and respect.
Inconsistent and Unreliable Surveyors
Multiple reviewers have expressed their disappointment and frustration with Pinnacle Surveyors, citing inconsistencies in their reports and valuators' lack of professionalism.
Undervaluation of Properties
Several reviewers reported that Pinnacle Surveyors undervalued their properties, in some cases by as much as 40,000. This has caused significant stress and financial loss for those affected.
Lack of Thoroughness and Professionalism
Many reviewers criticized the surveyors for being rushed, unprofessional, and failing to carry out thorough inspections. Some reported that the surveyors barely spent any time at the property, took few notes, and made assumptions without proper evidence.
Communication Breakdown
Some reviewers experienced difficulty in communicating with Pinnacle Surveyors, with some reporting that they were met with rudeness, impatience, and unhelpfulness.
Questionable Business Practices
Some reviewers have raised concerns about Pinnacle Surveyors' business practices, suggesting that they may prioritize turnover over providing accurate and reliable services.
One Positive Experience
One reviewer, Claire Hamilton, had a positive experience with Pinnacle Surveyors, praising the valuer for being professional and thorough in their assessment.
