Reliability, Efficiency, and Excellence in Repair Services
About Us
Regional Repair Centre Ltd is a trusted provider of professional appliance repair services across Birmingham and the surrounding areas. We have been in operation for over 10 years, building a strong reputation for reliability, expertise, and customer satisfaction.
Our Team & Expertise
Our team comprises highly qualified and experienced engineers, all of whom are fully certified and insured. We specialize in repairing a wide range of household appliances, including:
Home Appliances
- Washing Machines
- Tumble Dryers
- Dishwashers
- Electric Cookers
- Gas Cookers
- Gas Hobs
- Microwaves
Consumer Electronics
- Televisions
- LCD TVs & Plasmas
- Laptops & Tablets
- Digital Cameras & Drones
Our Services
We offer:
- Fixed Price Appliance Repair: A comprehensive and transparent approach to repairs, with a fixed fee that includes parts, labor, and safety checks.
- Call Out & Evaluation: Our engineers will diagnose the problem and provide a clear estimate before proceeding.
- Free Quotation & Booking: Get a free, no-obligation quote and schedule a repair appointment that suits your needs.
Customer Focused Approach
We understand the importance of your appliances in your daily life. That's why we offer:
- Responsive communication and updates throughout the repair process
- Flexible appointment scheduling
- Transparent billing and pricing
- Customer-centric solutions and satisfaction guaranteed
Why Choose Regional Repair Centre Ltd?
- Proven track record of successful repairs
- Honest and reliable service
- Competitive pricing and transparency
- Friendly and helpful customer support team
- Convenient online booking and payment options
Get a Fixed Price Repair Today!
Schedule your appointment online or call us at 0121 789 9991 to experience the exceptional service of Regional Repair Centre Ltd.
Issues with Appointment Scheduling and Communication
Multiple reviewers experienced issues with appointment scheduling and communication from the company. They reported being given wrong appointment times, being told that the company "doesn't" do certain things, and being met with rudeness and ignorance from staff.
Problems with Repair Services
Several reviewers had negative experiences with the repair services provided by the company. They reported being told to remove and reinstall appliances themselves, being left with appliances that wouldn't fit through doors, and being given unrealistic expectations for repair timelines.
Lack of Customer Care and Support
Many reviewers felt that the company failed to provide adequate customer care and support. They reported being met with a lack of empathy and understanding, being told to speak to their insurance company instead of being helped, and being left without functional appliances for extended periods.
Positive Experiences
On the other hand, a few reviewers had positive experiences with the company. They reported prompt and efficient service, helpful and courteous engineers, and effective communication throughout the repair process.