Transforming Spaces, Enhancing Lives
At Ray Randerson Carpets Ltd, we are a team of experts in fine carpets and flooring, dedicated to providing exceptional customer service and unparalleled quality to our clients throughout the UK and beyond. With a showroom based in Avon Dassett on the edge of the Cotswolds, we invite you to visit us and explore our extensive range of flooring products. Our team of knowledgeable and skilled professionals has been fitting hard flooring and carpets for over 30 years, combining traditional expertise with a fresh approach to provide a complete service that meets the unique needs of each client.
Our Services
Our team takes pride in helping clients find the best flooring for their lifestyle and home or premises. We offer a wide variety of flooring and carpets, including natural materials, laminates, vinyls, and wooden flooring. Whether you're looking for traditional carpet, engineered wood flooring, or bespoke mats and runners, we have the expertise and resources to provide a tailored solution. Our team attends regular training courses to ensure that our fitting services meet the highest standards, and our attention to detail is unmatched. We work closely with clients to understand their needs and preferences, providing a personalized service that sets us apart from other flooring suppliers.
Our Team
Our team is comprised of experienced professionals, each with their own unique skills and strengths. Ray Randerson, the founder of the company, is renowned for his exceptional knowledge and attention to detail. He is supported by a talented team of fitters, administrators, and designers who share his passion for delivering exceptional customer service. Our team members undergo rigorous training and mentorship to ensure that they can provide the highest level of expertise and craftsmanship.
Our Environment
We are proud to operate from our offices and showroom in Avon Dassett, Warwickshire. Our location allows us to serve clients throughout the UK and beyond, with a focus on providing a personalized service to each and every client. We are committed to minimizing our environmental impact and strive to work with suppliers who share our values.
Poor Driving and Customer Service
Several reviewers have had negative experiences with the business owner's driving habits, with one reviewer describing him as a "complete tool" who pulls out in front of other drivers at junctions.
Support of Fox Hunting
Many reviewers have expressed their disgust and disappointment with the business's involvement with the Warwickshire Hunt, which meets on the business's premises. Some reviewers have stated that they will not support a business that supports illegal and barbaric activities such as fox hunting.
Poor Customer Service
Some reviewers have reported poor customer service, with staff being described as rude and disinterested. One reviewer felt that the staff were more interested in talking about their personal lives than providing good customer service.
Positive Experiences
On the other hand, some reviewers have had positive experiences with the business, praising the excellent customer service and high-quality products.
Mixed Reviews
One reviewer had a mixed experience, praising the service and selection of carpets but expressing disappointment with the billing process.
