Exceeding Expectations, Delivering Excellence
Here at Pyramid, we're proud to have been supplying high-quality uPVC and aluminium windows and doors to the trade for over 25 years. As a family-run business, we're committed to exceeding expectations and delivering the highest possible quality products available. Our dedicated facilities in the heart of the West Midlands use the latest fabrication machinery to manufacture all our products to the highest standards.
Our Story
Starting in 1995, we've built a reputation for excellence in manufacturing and customer service. Our expert manufacturing facilities allow us to produce high-quality products, and our experienced staff are dedicated to providing exceptional customer service. We're proud to be part of the VEKA Independent Network, which gives our customers access to a range of benefits, including insurance-backed guarantees, marketing brochures, and more.
Our Products
We offer a full suite of products for your project, including aluminium bi-fold doors, sliding patio doors, uPVC casement windows, flush casement windows, tilt and turn windows, entrance doors, French patio doors, and composite doors. We're confident that our products will meet your customers' needs, and our competitive pricing means you can build a profitable business.
Our Promise
As a Pyramid customer, you'll have access to exceptional customer service, fast lead times, and a dedicated account manager. We're committed to building long-lasting relationships with our customers, and our experienced staff are always available to help. Whether you need technical support or just a friendly voice, we're here to help your business thrive.
Why Choose Pyramid?
We're proud of our reputation for excellence, and we're committed to exceeding your expectations. With a full suite of products, expert manufacturing, and exceptional customer service, we're the perfect partner for your business. Join the Pyramid network today and discover the difference for yourself.
Poor Experience with Pyramid Profiles
Unsatisfactory Products and Customer Service
The reviewers had a disappointing experience with Pyramid Profiles, a company that manufactures and supplies bifold doors. The doors arrived with substandard quality and poor fitment, which was further exacerbated by the company's unresponsiveness and lack of interest in resolving the issues.
Quality Concerns
The reviewers highlighted the poor quality of the bifold doors, which were manufactured by another company but supplied by Pyramid Profiles. The doors were not only poorly made but also had a different colour than what was ordered.
Customer Service Issues
The reviewers expressed frustration with Pyramid Profiles' customer service, which was unresponsive and unhelpful. The company refused to take responsibility for the mistakes and ignored the reviewers' attempts to contact them.
Negative Impact on Projects
The substandard quality of the doors and the company's poor customer service had a significant impact on the reviewers' projects. The issues caused delays, cost overruns, and inconvenience to the reviewers.
