Welcome to Dufell Roofing, a leading flat roofing company in the North of England. With an annual turnover in excess of 2,500,000, we have built a reputation for providing high-quality, cost-effective, and sustainable roofing solutions to our clients across various market sectors.
Our History
Formed in 1972, Dufell Roofing is a family-owned and managed company that has been providing exceptional roofing services for over 45 years. Our commitment to quality, health, safety, and the environment has earned us an excellent reputation in the industry. We have worked with high-profile clients and contractors, including North Yorkshire County Council, Stockton Borough Council, and Sir Robert McAlpine.
Our Services
At Dufell Roofing, we offer a wide range of services to cater to the diverse needs of our clients. Our services include:
- Built-up felt roofing
- Single ply PVC membrane roofing
- Green roofing
- Liquid roofing
- Reactive and planned maintenance
- New build installations
- Minor works
We work closely with our clients to understand their specific requirements and provide bespoke solutions that meet their needs. Our team of experienced professionals is dedicated to delivering exceptional results, ensuring that our clients receive the highest level of quality and customer service.
Our Ethos
Our ethos is to work openly, honestly, and flexibly with our clients, providing them with tailored solutions that meet their specific needs. We believe in working collaboratively with our clients to achieve the highest level of quality and customer satisfaction.
Our Commitment to Quality
We are committed to maintaining the highest standards of quality and health and safety. We have a robust quality control process in place, which ensures that our work meets the highest standards of quality and safety. Our operatives are fully trained in all aspects of health and safety, and we hold various certifications and accreditations, including ISO 9001 and ISO 14001.
Our Guarantees
We are proud to offer up to 25-year guarantees, including insurance-backed manufacturer warranties. This gives our clients peace of mind, knowing that their roofing solutions are backed by a reputable company with a proven track record.
Overall Experience
The reviews provided showcase a mix of opinions regarding the service provider's performance. On one hand, there is an overwhelmingly positive review praising the service and communication from start to finish. On the other hand, there are two contrasting reviews that express discontent with the service.
Excellent Service
One reviewer, Chris Hall, had a fantastic experience with the service provider, praising the excellent communication and service quality. The reviewer specifically highlighted the excellent work done in roof repair, installation, and damage repair.
Disappointment and Frustration
Unfortunately, not all reviewers shared the same positive experience. Ethan Agutter expressed frustration when the service provider's vehicle overtook them on the dual carriageway, although they did mention that the staff seemed friendly. Eve Edwards had a terrible experience, stating that the service provider failed to fix the requested problem and still charged 75 for the time spent.
