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Clearing your drains, clearing your mind

At Pay Smart Carpets, we're passionate about providing high-quality flooring solutions to our customers. With over 80,000 rooms fitted and 50,000 satisfied customers, we're confident in our ability to transform your home with our extensive range of carpets, vinyl, laminate, and beds.

Our Story

Our journey began with a simple goal: to provide affordable, high-quality flooring solutions to homeowners across the UK. Over the years, we've grown to become one of the leading flooring companies in the country, with a reputation for excellence and a commitment to customer satisfaction.

Our Services

We offer a wide range of services designed to make your flooring experience as seamless as possible. From our free home visit and measurement service to our fast track fitting option, we'll work with you to find the perfect flooring solution for your home. Our team of experts will guide you through every step of the process, from selecting the perfect flooring to fitting and installation.

What Sets Us Apart

At Pay Smart Carpets, we pride ourselves on our exceptional customer service, quality products, and flexible payment plans. With our pay weekly or monthly options, you can spread the cost of your new floor over time, making it more affordable and accessible to everyone. We also offer a range of interest-free credit agreements, subject to status and terms and conditions.

Our Values

Our core values are built around providing exceptional customer service, quality products, and flexible payment plans. We're committed to building long-term relationships with our customers and strive to exceed their expectations with every interaction.

Get in Touch

If you're looking for a new floor that combines quality, style, and affordability, look no further than Pay Smart Carpets. Book a free home visit today and let us help you transform your home.

Reviews (19)
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Positive: Excellent customer service and efficient carpet fitting experiences.
Negative: Long wait times, cancellations without notice, poor communication, and rude customer service.

Positive Experiences

Some customers have had excellent experiences with the company, praising the carpet fitters for their professionalism and efficiency. Debs, Billy, and Andy were mentioned specifically for their excellent work and friendly demeanor. Other customers praised the company for their great customer service, value, and reliability.

Negative Experiences

However, many customers have reported negative experiences with the company. Some common issues include long wait times for installations, cancellations without notice, and poor communication from the company. Some customers were told that the company had made errors with their orders or appointments, leading to frustration and mistrust. Others reported being treated rudely by customer service representatives.

Common Complaints

  • Long wait times for installations
  • Cancellations without notice
  • Poor communication from the company
  • Errors with orders or appointments
  • Rude customer service representatives