Quality, Service, and Energy Efficiency for a Brighter Tomorrow
At Prism Windows, we pride ourselves on being a local company based in Hedge End, Southampton, specialising in UPVC manufacturing for retail and trade. With over 30 years of experience, we have established ourselves as a trusted name in the industry. Our commitment to quality and customer satisfaction has earned us a reputation for excellence in the region.
Our Services
We manufacture and install Liniar UPVC Windows, Doors, and Conservatories, offering a wide range of styles to cater to diverse tastes and needs. Our factory in Hedge End is equipped to produce made-to-measure products that are designed to keep your home safer, quieter, and warmer. Our team of experts takes pride in providing exceptional customer service, ensuring that every customer receives a tailored solution that meets their unique requirements.
Our product range includes:
- Windows: With a range of styles on offer, you're sure to find the perfect window fit. Liniar's lead-free, multi-chambered profile, patented co-extruded bubble gasket, glazing flipper, and thermal dam ensure that you don't need expensive triple glazing to achieve the highest energy ratings.
- Doors: Our Liniar uPVC residential doors are the perfect complement to Liniar windows. With a focus on style, security, and energy efficiency, our doors are designed to enhance the aesthetic appeal of your home.
- Conservatories: Our conservatories offer you a comfortable, beautiful space to utilise. Whether you're looking for somewhere to relax, work, or play, we'll have the perfect solution for you. A Liniar conservatory is delightfully designed for contemporary living and beautiful aesthetics.
Our Guarantee
We stand behind the quality of our products, offering a 10-year guarantee that protects them from warping and cracking. You can enjoy lasting quality and peace of mind with our guarantee.
Why We Use Liniar Profile
We choose Liniar profiles because they are manufactured in the UK, ensuring continued investment in innovation and design. Liniar's multi-chambered EnergyPlus profile has additional uPVC chambers to prevent the cold air from the outside transferring into your warm home.
Our Commitment
At Prism Windows, we are committed to providing exceptional customer service, quality products, and a focus on energy efficiency. We design and manufacture most of our products at our factory in Hedge End, ensuring that your order is made-to-measure to keep your home safer, quieter, and warmer.
Overall Experience
The reviews highlight a mixed bag of experiences with Prism Windows. On the positive side, some customers have praised the company's communication, fitting team, and overall service. They have reported efficient and friendly service, with issues being resolved promptly.
Good Communication
Customers have appreciated the good communication from Prism Windows, with the fitting team being described as "lovely chaps". The company's responsiveness to minor issues has also been commended.
Efficient Service
The service provided by Prism Windows has been described as "excellent" and "friendly". The fitting team has been efficient, and issues have been resolved promptly.
Poor Responsiveness
Some customers have reported poor responsiveness from Prism Windows, with one customer waiting for over two weeks for a call back. Another customer had to call the company multiple times to resolve issues with their door and windows.
Issues with Installation
One customer reported that the fitting team failed to pass on information about additional work required, leading to problems with the installation. This included a cat flap not being fitted correctly and new handles not being replaced.
Lack of Paperwork
One customer reported not receiving any paperwork on completion of the job, which has led to further issues with their door and windows.
