Transforming your living space, one bespoke solution at a time.
At P & K Lacey, we're proud to be a family-run business that's dedicated to providing top-notch home improvement services to our valued customers in Southampton and beyond. With a rich history spanning decades, our company has built a reputation for excellence in domestic and commercial installations, as well as specialized home improvements.
Our Story
Our expert team is comprised of skilled craftsmen who are passionate about delivering exceptional results. We pride ourselves on our ability to expertly craft products tailored to our customers' unique requirements, all from our on-site manufacturing facility. This allows us to maintain the highest level of quality control, ensuring that every product meets our exceptional standards.
What We Do
As bespoke window, door, and conservatory specialists, we offer a comprehensive range of services designed to enhance your living space. Our services include the design, manufacture, and installation of high-quality windows, doors, rooflights, conservatories, and orangeries, as well as fascias, soffits, and guttering. We also provide balustrades, handrails, and home improvement services, ensuring that our customers receive a comprehensive solution to suit their specific needs.
Why Choose Us?
With over 50 years of experience in the industry, we've earned a reputation for delivering exceptional results. Our commitment to quality, combined with our dedication to customer satisfaction, sets us apart from the competition. We're proud to boast a 4.8/5 Google customer satisfaction rating, a testament to our unwavering dedication to excellence.
Get in Touch
Whether you're looking to upgrade your home or require commercial services, our expert team is here to help. Contact us today to schedule a consultation and discover how we can transform your living space.
Overall Customer Experience
The reviews highlight a mixed bag of experiences with P&K Lacey, with some customers extremely satisfied with their services, while others were left disappointed.
Positive Experiences
- Many customers praised the company's professionalism, friendliness, and helpfulness, citing excellent customer service and quality workmanship.
- The fitters were often commended for being polite, tidy, and detail-oriented, ensuring a stress-free experience for customers.
- Several reviewers recommended P&K Lacey for their good product, value for money, and overall satisfaction with their windows and doors.
Negative Experiences
- A few customers had issues with after-sales service, citing a lack of support and unhelpful responses to their queries.
- One reviewer was unhappy with the noise and disruption caused by the installation process, which occurred on multiple Saturdays.
