Transforming Spaces, Enhancing Lives
At Braeside Property Services, we understand the importance of a well-maintained home. With over 30 years of experience in the industry, our team of professionally trained and qualified Gas Engineers (Gas Safe Registration number 300135) is dedicated to providing top-notch property maintenance services to homeowners in Southampton. Our comprehensive range of services covers everything from plumbing and electrical work to kitchen and bathroom fitting, ensuring that your home looks and functions its best.
Our Mission and Vision
Our mission is to help homeowners maintain and improve their properties through reliable, professional property maintenance services. We are committed to providing top-notch services that exceed our clients' expectations and help them feel confident and satisfied with their property investment. Our vision is to be Southampton's premier property maintenance company, building lasting relationships with our clients by delivering exceptional services that enhance their properties and quality of life.
What Makes Us Different
What sets us apart from other property maintenance companies is our commitment to excellence, attention to detail, and dedication to providing honest customer service. Our team of skilled professionals delivers high-quality work, tailored to your unique project needs, using top-notch materials and equipment. We understand the importance of transparency, which is why we provide competitive pricing and ensure that our clients are fully informed throughout the project.
Our Services
Our comprehensive range of services covers everything from plumbing and electrical work to kitchen and bathroom fitting. We offer boiler installations, bathroom installations, and plumbing and heating services, ensuring that your home is comfortable, safe, and energy-efficient. Whether you're looking to update your bathroom, replace your boiler, or need assistance with electrical work, we're here to help.
Contact Us
If you're interested in learning more about our services or would like to schedule a consultation, please don't hesitate to get in touch. We're always happy to answer any questions you may have and look forward to the opportunity to work with you.
Overall Performance
The reviews showcase a mix of positive and negative experiences with Braeside Property Maintenance, with 4 out of 6 customers expressing satisfaction with the service.
Punctuality and Efficiency
Neil from Braeside Property Maintenance was praised for his punctuality, efficiency, and tidiness in carrying out the jobs. Multiple customers appreciated his prompt responses to emails and timely completion of tasks.
Quality of Work
The majority of customers were pleased with the quality of work, citing exceptional standards and a hassle-free experience. The new boiler installations, radiator installations, and cylinder replacements were completed to a high standard, with customers expressing satisfaction with the final result.
Communication and Transparency
However, there were instances where customers felt that Neil fell short in terms of communication and transparency. Some customers experienced issues with the quotes, feeling that they were not clear or itemized, leading to unexpected additional costs. Others reported difficulties in getting in touch with Neil to resolve issues after the job was completed.
Reliability and Customer Service
The most significant concern raised by customers was Neil's reliability and customer service after the job was completed. Some customers reported feeling abandoned after paying, with Neil failing to respond to their calls, texts, or emails to address ongoing issues.
