Your One-Stop Shop for All Your Utility Needs - Call Us Now!
At Ace UK, we have been providing top-notch plumbing, heating, electrical, and drainage services to homeowners, landlords, and facilities managers in Southampton, Winchester, and Portsmouth areas for over 40 years. Our team of expertly trained and fully insured plumbers, heating engineers, electricians, and drainage specialists are dedicated to providing reliable, efficient, and customer-centric solutions to all your utility needs.
Our Services
We offer a comprehensive range of services designed to meet the diverse needs of our customers. Our plumbing services include everything from leak detection and repairs to toilet installations and bathroom renovations. Our heating engineers are qualified to work on all types of boilers, including gas central heating systems, and we also provide routine maintenance and servicing. Our electricians are skilled in wiring, rewiring, lighting, socket installations, PAT testing, and more. Additionally, our drainage experts can clear blockages, carry out CCTV surveys, and conduct excavations.
Our History
Previously known as Ace Plumbing, our company was established in 1978 in a small office in Park Road, Southampton. Over the years, we have grown and expanded our services to include boiler repairs, gas central heating, drainage services, and electrician services. We moved to our current location in Regents Park Road in 2001 and have since continued to build a reputation for quality, reliability, and exceptional customer service.
Our Mission
At Ace UK, we are committed to providing our customers with a genuine 24-hour emergency service for all plumbing, heating, electrical, and drainage needs. We pride ourselves on our prompt response times, competitive prices, and environmentally friendly practices. Our team of directly employed engineers is fully insured, uniformed, and dedicated to delivering excellent customer care.
Why Choose Us?
With over 40 years of experience in the industry, we have honed our skills and expertise to provide efficient and effective solutions to all your utility needs. Our customers can rely on our 24/7 emergency service, competitive prices, and commitment to delivering exceptional customer care. Whether you need a plumber, heating engineer, electrician, or drainage specialist, we have got you covered.
Overview of Reviews
The reviews of ACE plumbing and electrical services are overwhelmingly positive, with customers praising the company's professionalism, prompt service, and courteous staff.
Praise for Staff and Service
Many reviewers praised the company's staff, stating that they were professional, polite, and courteous. Several reviewers mentioned specific staff members, such as Dave and Sheree, who went above and beyond to explain issues and provide excellent service. The company's prompt response to emergencies and routine service requests was also highlighted.
Quality of Work
Reviewers were impressed with the quality of work provided by ACE, with several mentioning that the company's technicians were able to fix complex issues quickly and efficiently. The company's attention to detail and commitment to getting the job done right were noted by several reviewers.
Negative Comments
A small number of reviewers expressed dissatisfaction with the company's service, citing issues with pricing, communication, and rudeness from specific staff members.
Differing Opinions on Pricing
Some reviewers felt that the company's pricing was reasonable and competitive, while others felt that they were overcharged for simple repairs.
