Transforming Spaces, One Floor at a Time
At Cresswell Carpets, we take pride in being a family-run business that has been serving the community of Kensal Rise and surrounding areas for over 40 years. As domestic and contract flooring specialists, we have seen many styles and trends come and go, but our commitment to quality, value, and choice has remained unwavering. We continually strive to stay ahead of the curve by sourcing the highest quality products from renowned manufacturers and suppliers, ensuring that our customers have access to the best flooring solutions for their homes and businesses.
Our Services
We understand that finding the right flooring can be overwhelming, which is why we take the time to listen to our customers' needs, considering factors such as foot traffic, lifestyle, and personal preferences. Our expert team is dedicated to providing tailored advice and guidance to ensure that our customers make informed decisions. We offer a wide range of services, including the supply and installation of carpets, engineered wood flooring, laminate, and custom-made rugs. Additionally, we provide a removal and disposal service for old carpets, making the process of renovating your space as seamless as possible.
Our Commitment
At Cresswell Carpets, we are passionate about flooring, and it shows in everything we do. We take pride in being an independent company that cares about our customers and the community we serve. Our reputation is built on repeat business and referrals, which we attribute to our commitment to quality, value, and choice. We are dedicated to providing exceptional customer service, expert advice, and unparalleled product knowledge to make your flooring experience truly exceptional.
Why Choose Us
By choosing Cresswell Carpets, you can expect:
- Highest quality products from renowned manufacturers and suppliers
- Expert advice and guidance from our knowledgeable team
- Personalized service tailored to your specific needs
- Competitive prices for the highest quality products
- A commitment to quality, value, and choice
We invite you to visit us and experience the Cresswell Carpets difference for yourself.
Overview of Customer Reviews
This summary reviews the customer experiences with Cresswell Carpets, a local carpet and blind store.
Positive Experiences
- Excellent customer service, with many customers praising the helpfulness and professionalism of the staff.
- High-quality products, with customers appreciating the extensive selection of carpets and blinds.
- Efficient and reliable service, with many customers commending the fitters for their promptness and tidiness.
- Support for local businesses, with some customers explicitly stating their desire to support local shops.
Negative Experiences
- Disappointment with the fitting service, with some customers experiencing issues with the quality of workmanship.
- Issues with communication, with some customers feeling that the company failed to meet their expectations.
- Lack of attention to detail, with some customers reporting marks on the carpet and walls, and scuffed skirting.
- Poor customer service, with some customers feeling that the company did not respond adequately to their concerns.
