Transform Your Home with Our Expertise
Welcome to ATS Carpets & Furniture, a family-run business with a rich history spanning over 30 years. Our story began when our founder decided to venture into the world of furniture, driven by a passion for providing exceptional customer service and a commitment to delivering high-quality products. Today, we are proud to be a leading provider of home furniture, carpets, and mattresses in London.
Our Story
Our journey started in the early 1990s, when our founder recognized the growing demand for affordable and stylish home furniture. With a keen eye for detail and a passion for customer service, he set out to create a company that would put the needs of its customers first. Over the years, we have expanded our operations to serve a wider audience, with stores in Edgware and Enfield in addition to our original location in Wembley.
Our Values
At ATS Carpets & Furniture, we value our customers above all else. We pride ourselves on providing personalized service, expert advice, and a wide range of products to suit every taste and budget. We strive to be transparent in our business dealings, ensuring that our customers always feel valued and respected.
Our Products
Our extensive range of products includes a vast array of carpets, mattresses, beds, and furniture for every room in the house. From luxurious divan beds to stylish leather frames, we have everything you need to create a warm and welcoming home. Whether you're looking for a statement piece or a practical solution for your living space, we're here to help you every step of the way.
Our Expertise
With years of experience in the industry, our team of experts is dedicated to helping you find the perfect solution for your home. From advice on choosing the right carpet to guidance on selecting the perfect mattress, we're always here to lend a helping hand. Our team is passionate about helping you create the home of your dreams, and we're committed to delivering exceptional service every step of the way.
Latest Arrivals
Check out our latest arrivals for the ultimate guide to the latest trends in interior design. From statement rugs to stylish furniture pieces, we're excited to introduce you to our new and exciting range of products.
Contact Us
If you have any queries or would like to learn more about our products and services, please don't hesitate to get in touch. We're always here to help.
General Impression
Most customers are extremely satisfied with the services provided by ATS, praising their excellent customer service, speedy delivery, and high-quality products.
Positive Aspects
- Excellent Customer Service: Many customers appreciated the helpful and responsive staff, particularly mentioning Yusuf, Shaukat, and Suki.
- Quality Products: The quality of carpets and flooring was widely praised, with many customers expressing their satisfaction with the final result.
- Speedy Service: Several customers commented on the quick and efficient service, with some even mentioning that the work was completed ahead of schedule.
Negative Aspects
- Poor Customer Service: A few customers experienced poor communication, misinformation, and unkept promises from the staff, leading to frustration and disappointment.
- Quality Issues: Some customers encountered problems with the quality of the products, including incorrect orders, poor fitting, and low-quality materials.
- Disorganization: A few customers experienced delays, miscommunication, and a general sense of disorganization from the company.
