YOU DREAM, WE BUILD. WHERE DREAMS COME TRUE
Nestled amidst the rolling hills of the English countryside stands Roger Oates Design, a renowned rug and runner manufaturer renowned for their exquisite craftsmanship and breathtaking designs. Founded by two passionate designers with a shared vision of innovative and sustainable rug-making, Roger Oates Design combines traditional weaving methods with contemporary aesthetics.
Our Vision
Our journey begins with the desire to breathe new life into the art of rug-making. Through meticulous attention to detail and a constant pursuit of innovative materials, we create luxurious runners and rugs that blend timeless elegance with contemporary beauty.
Sustainable Practices
We embrace sustainability by using 100% British traceable wool sourced from local suppliers. This commitment to eco-friendly practices ensures that our rugs bear not only aesthetic appeal but also minimal environmental impact.
Our Products
Our prestigious collection boasts a diverse range of rugs and runners to suit diverse styles and homes. From vibrant, hand-tufted contemporary rugs to classic, hand-woven flatweaves, each piece is a testament to our unparalleled craftsmanship.
Expertise at Your Service
Our team of skilled designers and craftspeople are ready to guide you through the process of selecting the perfect rug or runner for your unique space. We offer:
- Consultations to understand your vision and preferences
- Bespoke rug and runner designs to bring your ideas to life
- Detailed information about care and maintenance to ensure your rug remains in pristine condition
Discover the Roger Oates Difference
At Roger Oates Design, we strive to provide a holistic experience for our clients. We offer:
- Exclusive access to our curated collections
- Personalized recommendations based on your preferences
- Expert guidance on rug placement and styling
- A seamless and enjoyable purchasing and delivery process
Overall Impression
The reviews presented here offer a mixed bag of opinions on a product and its corresponding customer service. While the majority of the reviews are positive, one reviewer had a subpar experience.
Product Quality and Design
The reviewers who gave the product a perfect score (5 stars) were extremely impressed with its quality, design, and finish. The product is described as outstanding, fantastic, and having an "unmistakable" finish. The design is also commended for being innovative.
Customer Service
However, one reviewer had a drastically different experience. A. Loopy gave the product 1 star and expressed frustration with the customer service, citing poor aftercare and a lack of attention to their issues. This reviewer felt that the service was "incredibly poor".
Conclusion
Despite the mixed reviews, the overall tone of the positive comments suggests that the product itself is of high quality, with impressive design and excellent finish. However, the poor customer service experience mentioned by one reviewer raises concerns about the company's after-sales support.
